Caring from the start.
John H. Sykes founded the company in 1977 with just three employees in Charlotte, NC. While it initially started with a focus on engineering services, John Sykes saw the increasing need for excellent customer service. Now SYKES spans the globe with thousands of employees. We started as a family-owned business and remain one today. People are valued like family because, in their way, they are. We are all part of the SYKES family, supported and appreciated at every level.
In 2004, John’s son, Chuck Sykes, was appointed CEO, with the same commitment to helping people, one caring interaction at a time.