Bilingual Banking Customer Service Representative (Spanish/English) - 10/23/2017 in Lakeland, FL at Sykes

Date Posted: 10/5/2017

Job Snapshot

  • Employee Type:
  • Location:
    Lakeland, FL
  • Date Posted:

Job Description



       … that might become a career


As a bilingual banking customer service representative at SYKES, you can start with the basics… answering calls and other inquiries, building solutions to a variety of customer questions, concerns, or issues in a call center environment, and end up building a career with SYKES.  It just might be the toughest job you’ll ever love.


Job Requirements

  • Bilingual in Spanish / English with ability to read/write/speak both languages fluently
  • High school diploma or equivalent
  • Minimum 18 years of age +
  • Strong computer skills
  • Customer-service orientation
  • Outstanding communication & interpersonal skills
  • Strong evaluation and analysis skills

We Love…

  • 6 months + previous service experience
  • Post-secondary education
  • Phenomenal attitudes
  • Excellent attention to details
  • Team Players

You’ll Receive…

  • The satisfaction of helping people and building solutions
  • Fun team environment
  • Training, coaching and support to help you succeed
  • Good pay and benefits
  • Career advancement opportunities
  • Self-satisfaction in your ability to help with solutions




Caring for customer needs can be a challenging, yet rewarding career. Our business is people serving people, that’s why we are striving to be a people-first culture… we believe taking care of our own employees is the foundation to providing a superior customer experience.

We want you to be successful… Working in a SYKES call center, you’ll have the tools and the support to become a valued team member, while enjoying a fun team environment and the agility to live the life you enjoy outside of work.  At the end of the day, you will know how you have helped and be able to take satisfaction in a job well-done.

SYKES is proud to be an Equal Opportunity and Affirmative Action Employer. Women, minorities, individuals with disabilities and veterans are encouraged to apply. EEO/AA/M/F/Vet/Disability


Apply Today!

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