Customer Service Agent in Provo, UT at Sykes

Date Posted: 11/19/2017

Job Snapshot

  • Employee Type:
    Full-Time
  • Location:
    Provo, UT
  • Date Posted:
    11/19/2017

Job Description

Overview

 

SYKES and their partners are hiring Customer Service Representatives in both Lindon and Provo, Utah. We’re looking to hire someone who has the following:

 

Critical thinking: If you were stuck on a deserted island, how would you get off? Don’t worry, we won’t stick you on an island but we do want you to be creative with your approach with our customers. Ask questions. Lots of questions. Solve their problems.

 

Communication: You know that ‘friend’ that never lets you finish your story? Don’t be that person. We want you to listen to the customer so you can respond accordingly to help fix their problem.  We want our people to educate our customers and communicate with them like they would their BFF.

 

Positive Attitude: People will call in that are happy. People will call in that are grumpy. You get to be the person to turn those frowns upside-down. Warm fuzzies all around!

 

Superstar-ness: No, it’s not a word. But we still want you to be a superstar. Be enthusiastic. Don’t sound like a robot on the phone, that's the worst. We want you to have a personality. We want you to be eager to learn new things. This job can be challenging. Are you up for it?

So what’s in it for you?

  • We have full benefits after 90 days (medical, dental, vision)
  • 401K and Employer contributions
  • Paid vacation (Let’s be real, you need this in your life so you can binge-watch TV shows or play video games)
  • $5250 Tuition Reimbursement after 1 year of employment with us
  • A great environment. Everyone says it. We mean it.
  • We have full-time positions. We have part-time positions. Ask us about it
  • Discounts on shopping, travel & entertainment
  • Career Advancement Opportunities
  • Consistent Schedule

We want you. Really, we do. But here’s the catch:

  • At least a high school diploma or GED
  • Must be at least 18 years or older
  • You have to pass a drug and background test

Provo Map: Location & parking click here: http://bit.ly/SYPVPMAP

Lindon Map: Location (Parking here is easy) click here: http://bit.ly/SYLNMAP

 
Provo Location: 198 East 1600 South Building D Provo, UT 84606

Lindon Location: 1855 West 500 North Lindon, UT 84042 

 

 
Responsibilities