Healthcare Customer Service Representative (English/Spanish) in Langhorne, PA at Sykes

Date Posted: 8/10/2017

Job Snapshot

Job Description

Healthcare Customer Service Representative: Bi-Lingual (English/Spanish)


This requisition is to collect applications in anticipation of future hiring needs only. If positions become available, qualified applicants will be contacted.


SYKES is looking for full-time Customer Services Representatives in Langhorne, PA to support our at home HIV testing support division. You might have driven past our building near the Oxford Valley Mall on Town Center Drive and wondered what we do.


When customers call a support number because they need help with their at home HIV testing kits, they are actually calling SYKES. We help people by answering questions, processing transactions, and resolving their issues! We provide awesome customer service on behalf of the big companies you deal with every day. 


Our team comes from an array of backgrounds and experiences; what unites us is our passion for People Serving People. We go beyond answering questions and solving problems to provide a memorable experience and change the call center industry one customer at a time. We are a dynamic team looking for innovators and trailblazers who will inspire us.


This is the right job for you if you’re able to:

  • Speak on the phone and use a computer
  • Empathize and be friendly with people you’ve never met
  • Use logic and solve problems
  • Be part of a team
  • Use computer software with ease
  • Speak fluently in Spanish

Nice to have (but not required):

  • Customer service background
  • Understanding of a call center environment

SYKES offers you:

  • Health benefits
  • Career advancement opportunities / Promotion from within
  • 401K
  • Fun team environment
  • And more!

Apply now and find out why we were voted Best Place to Work in 2016 and 2017 by The Intelligencer, Bucks County Courier Times, Burlington County Times, and!


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