HR Generalist - Provo, UT in Provo, UT at Sykes

Date Posted: 4/30/2018

Job Snapshot

  • Employee Type:
  • Location:
    Provo, UT
  • Date Posted:

Job Description

HR Generalist - Provo, UT

This position is responsible for all facets of Human Resources with an emphasis on employee relations, leaves of absences, and terminations. Generalist provides excellent customer service for both internal and external customers and works closely with the Senior Manager of HR, the HR Coordinator, and Recruiting Manager.


> Adheres to SYKES policies on ethics and integrity.

> Serves as first point of contact for HR concerning employee relations issues and general HR inquiries.

> Provides administrative support to onsite HR staff such as processing new hire paperwork, salary increases, status changes and terminations, managing personnel files, drafting correspondence, faxing, filing, etc.

> Maintains spreadsheets for data tracking to include terminations/internal promotions/leaves of absence.

> Conducts New Hire and Benefits Orientation.

> Contributes to the continual improvement and enhancement of the on-boarding process.

> Follows up with new hires after 3 months/6 months.

> Assists in pre-screening employment candidates/participates in Recruitment activity.

> Manages Leaves of Absence (STD/LTD/FMLA/WC).

> Coordinate terminations and conducts exit interviews.

> Participates in Unemployment Hearing requests.

> Provides Senior Manager, HR with assessments of workplace environment and recommendations for proactive workplace initiatives.

> Manages projects up through implementation (e.g. file audits, process improvement opportunities) as assigned.

> Prepares and processes employee related HR paperwork for functional area per established procedures.

> Helps manager/associate identify problems; asks necessary questions to reveal all related issues; relates HR policy accurately & helps manager/associate understand how policy applies.

> May perform other additional duties and responsibilities as assigned.


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