This site uses cookies. To find out more, see our Cookies Policy

HR Manager Fort Smith, AR in Fort Smith, AR at SYKES JOBS

Date Posted: 1/10/2019

Job Snapshot

Job Description

HR Manager Fort Smith, AR

This position is responsible for all aspects of human resources and personnel management within U.S. Operations.

> Adheres to SYKES policies on ethics and integrity.

> Support Operations/Center’s compliance with state/federal employment laws, corporate HR policies, and the support Operations/center’s personnel policies, procedures, and guidelines.

> Responsible for the identification of causes and providing recommended solutions for improving job satisfaction, reducing turnover, and enhancing employee morale.

> May provide thorough & timely employee benefits orientation and enrollment to new-hires and management training to new management staff.

> Responsible for the Operations/center’s compliance with all state and federal employment and benefit laws.

> Responsible for ensuring the application of all company policies and procedures within the site.

> Acts upon and oversees the thorough and impartial investigation of all reported incidents concerning workplace harassment (sexual, ethnic, religious, etc.), discrimination, and/or other alleged illegal activities by employees.

> Maintains records and reports concerning on-the-job injuries and workers compensation.

> Assist in unemployment claims administration and may represent the company at unemployment compensation hearings.

> Responsible for all employment records being well documented, accurate, maintained, and retrievable.

> Continually and proactively coaches and counsels the Operations/center’s management staff on thorough and timely employment record documentation.

> Supports a union-free environment of positive employee morale, job satisfaction, and positive attitude toward management and its’ goals and objectives.

> Continually monitors, assesses progress, and recommends or takes action, as necessary, to keep positive perceptions within the center.

> Responsible for required management training as designated by Leadership.

> Assures that the Operations/Center’s training practices provide equal opportunity to trainees.

> Proactively identifies areas through which new or additional training could improve the competency of the management team and the employee’s understanding of company benefits,

> Proactively ascertains future employment needs and challenges through analysis of historical data, employment trends, Account Manager Communication, and awareness of the local/ regional employment climate.

> May perform other additional duties and responsibilities as assigned.


  1. Human Resources Jobs
  2. Human Resources Jobs

Start Your SYKES Journey Today

Discover your potential, learn new skills and have fun at work. Apply now to get started!