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Human Resources Assistant in Fort Smith, AR at SYKES JOBS

Date Posted: 1/28/2019

Job Snapshot

Job Description

This position executes multiple tasks to support the Human Resourcefunction in the U.S. call centers.ESSENTIAL DUTIES AND RESPONSIBILITIES:? Adherence to SYKES policies on ethics and integrity? Directs and receives calls and visitors at the site? Performs HRIS data entry and assures accuracy.? Performs HRIS Audits on previously entered data.? Performs out-processing of employees.? Assists with new hire orientation paperwork? Telephonically files Worker?s Compensation claims.? Records and appropriately files employee information, such aspersonal data; compensation, benefits, and tax data; attendance;performance reviews or evaluations; and termination date and reason? Processes employment applications and assists in otheremployment activities.? Schedule interviews and communicates interview schedule inadvance to interviewers and candidates.? Updates employee files to document personnel actions and toprovide information for payroll and other uses.? Compiles data from personnel records and prepares reports usingtypewriter or computer.? Maintains the petty cash drawer.? Maintains local banking relations.? May perform other duties as needed.SUPERVISORY RESPONSIBILITIESNoneQUALIFICATIONSTo perform this job successfully, an individual must be able to performeach essential duty satisfactorily. The requirements listed below arerepresentative of the knowledge, skill, and/or ability required.Reasonable accommodations may be made to enable individuals withdisabilities to perform the essential functions.EDUCATION and/or EXPERIENCEHigh School diploma or GED. Three to six months of previous experiencein HR related duties required.LANGUAGE SKILLSAbility to read, analyze, and interpret general business periodicals,professional journals, corporate procedures/regulations. Ability towrite reports, business correspondence, and procedure manuals. Abilityto effectively present information and respond to questions from groupsof managers, clients, customers, and the general public.MATHEMATICAL SKILLSAbility to calculate figures and amounts such as discounts, interest,commissions, proportions, percentages, area, circumference, and volume.REASONING ABILITYAbility to solve practical problems and deal with a variety of concretevariables in situations where only limited standardization exists.Ability to interpret a variety of instructions furnished in written,oral, diagram, or schedule form.PHYSICAL DEMANDSThe physical demands described here are representative of those thatmust be met by an employee to successfully perform the essentialfunctions of this job. Reasonable accommodations may be made to enableindividuals with disabilities to perform the essential functions.While performing the duties of this job, the employee is regularlyrequired to talk or hear. The employee frequently is required to sit.The employee is occasionally required to stand; walk; use hands tofinger, handle, or feel; and reach with hands and arms. The employeemay occasionally lift and/or move up to 25 pounds. Specific visionabilities required by this job include close vision, and ability toadjust focus.SECURITY COMPLIANCEEmployees are required to maintain compliance with SYKES safety,security, and privacy programs. Responsible for being an activeparticipant in the SYKES safety, security and privacy programs toprotect SYKES' business operations, facilities, and physical andintellectual property and to ensure a safe and secure workingenvironment for all SYKES' employees.ETHICS COMPLIANCE:Sykes Enterprises, Incorporated is firmly committed to conductingbusiness in compliance with the letter and spirit of the law and otheraccepted standards of business conduct as reflected in the company'spolicies. Employees are encouraged to observe the highest standards ofprofessionalism at all times, and are expected to adhere to the SYKESStandards of Conduct for Compliance and Integrity (www.sykes.com). SYKESis proud to be an equal opportunity employer.DISCLAIMERThe preceding position description has been designed to indicate thegeneral nature of work performed; the level of knowledge and skillstypically required; and usual working conditions of this position. Itis not designed to contain, or be interpreted as, a comprehensivelisting of all requirements or responsibilities that may be required byemployees in this position. To perform this job successfully, anindividual must be able to perform each essential duty satisfactorily.Reasonable accommodations may be made to enable individuals withdisabilities to perform the essential functions.Job Title: HR Assistant Site OperationsJob Code: 10088 Department: Human Resources Last Updated: 12/8/08 SUMMARYThis position executes multiple tasks to support the Human Resourcefunction in the U.S. call centers.ESSENTIAL DUTIES AND RESPONSIBILITIES:? Adherence to SYKES policies on ethics and integrity? Directs and receives calls and visitors at the site? Performs HRIS data entry and assures accuracy.? Performs HRIS Audits on previously entered data.? Performs out-processing of employees.? Assists with new hire orientation paperwork? Telephonically files Worker?s Compensation claims.? Records and appropriately files employee information, such aspersonal data; compensation, benefits, and tax data; attendance;performance reviews or evaluations; and termination date and reason? Processes employment applications and assists in other employmentactivities.? Schedule interviews and communicates interview schedule inadvance to interviewers and candidates.? Updates employee files to document personnel actions and toprovide information for payroll and other uses.? Compiles data from personnel records and prepares reports usingtypewriter or computer.? Maintains the petty cash drawer.? Maintains local banking relations.? May perform other duties as needed.SUPERVISORY RESPONSIBILITIES None Yes (See ?General Management Duties andResponsibilities? addendum)EDUCATION and/or EXPERIENCEHigh School diploma or GED. Three to six months of previous experiencein HR related duties required.QUALIFICATIONSTo perform this job successfully, an individual must be able to performeach essential duty satisfactorily. The requirements listed below arerepresentative of the knowledge, skill, and/or ability required.Reasonable accommodations may be made to enable individuals withdisabilities to perform the essential functions.? Strong communication and interpersonal skills? Discretion and confidentiality required? Ability to manage multiple tasks and demonstrate flexibility? Ability to support multiple managers? Strong follow-up skills? Strong organization skills and attention to detail? PC skills (email, Word, Excel, and PowerPoint) required, Lawsonexperience a plus? Self generator, initiative, and Team Player? Ability to read, analyze, and interpret general businessperiodicals, professional journals, corporate procedures/regulations.Ability to write reports, business correspondence, and proceduremanuals. Ability to effectively present information and respond toquestions from groups of managers, clients, customers, and the generalpublic? Ability to calculate figures and amounts such as discounts,interest, commissions, proportions, percentages, area, circumference,and volume? Ability to solve practical problems and deal with a variety ofconcrete variables in situations where only limited standardizationexists. Ability to interpret a variety of instructions furnished inwritten, oral, diagram, or schedule formCOM

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