Media and Technology Customer Service Rep - English and Bilinguals (Span-Eng) in Langhorne, PA at Sykes

Date Posted: 4/28/2017

Job Snapshot

Job Description

Customer Service Representative - Media and Technology

 

This requisition is to collect applications in anticipation of future and current hiring needs. As positions become available, qualified applicants will be contacted.

 

SYKES is looking for full-time Customer Services Representatives in Langhorne, PA to support our digital camera support division. You might have driven past our building near the Oxford Valley Mall on Town Center Drive and wondered what we do.

 

When customers call a support number because they need help with their digital cameras or software, they are actually calling SYKES. We help people by answering questions, processing transactions, and resolving their issues! We provide awesome customer service on behalf of the big companies you deal with every day. 

 

Our team comes from an array of backgrounds and experiences; what unites us is our passion for People Serving People. We go beyond answering questions and solving problems to provide a memorable experience and change the call center industry one customer at a time. We are a dynamic team looking for innovators and trailblazers who will inspire us.

 

This is the right job for you if you’re able to:

  • Speak on the phone and use a computer
  • Empathize and be friendly with people you’ve never met
  • Use logic and solve problems
  • Be part of a team
  • Use computer software with ease

Nice to have (but not required):

  • Bilingual (Span-Eng)
  • Customer service background
  • Understanding of a call center environment
  • Experience with technology, or better yet, digital cameras

SYKES offers you:

  • Health benefits
  • Career advancement opportunities / Promotion from within
  • 401K
  • Fun team environment
  • And more! 

Apply now or contact Victoria Blasi at Victoria.Blasi@Sykes.com and find out why we were voted Best Place to Work in 2016 and 2017 by The Intelligencer, Bucks County Courier Times, Burlington County Times, and Monster.com!

 

Sykes Enterprises, Incorporated is firmly committed to conducting business in compliance with the letter and spirit of the law and other accepted standards of business conduct as reflected in the company's policies. Employees are encouraged to observe the highest standards of professionalism at all times, and are expected to adhere to the SYKES Standards of Conduct for Compliance and Integrity (www.sykes.com). SYKES is proud to be an Affirmative Action and Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, or protected veteran status, nor will they be discriminated against on the basis of disability. Women, minorities, individuals with disabilities and veterans are encouraged to apply. EEO/AA/M/F/Vet/Disability.

 

The preceding position description has been designed to indicate the general nature of work performed; the level of knowledge and skills typically required; and usual working conditions of this position. It is not designed to contain, or be interpreted as, a comprehensive listing of all requirements or responsibilities that may be required by employees in this position. To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

 

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