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Executive Recruiter in Tampa, FL at SYKES JOBS

Date Posted: 3/6/2019

Job Snapshot

  • Employee Type:
  • Location:
    Tampa, FL
  • Job Type:
  • Experience:
    Not Specified
  • Date Posted:

Job Description

Sykes Enterprises, IncorporatedJob DescriptionJob Title: Recruiter II Talent AcquisitionJob Code: 10784Job Family: Talent AcquisitionLast updated: 07/20/2015GENERAL PURPOSE:This position is responsible for executing the established recruitingprocess to ensure SYKES is attracting top talent. This role partnerswith the Account Manager to understand requirements of the positionspecific to the program, recruits quality talent to meet aggressiveagent hiring requirements and is responsible for implementing sourcingstrategies and actively build relationships within the community toprovide new sources of quality candidates.ESSENTIAL DUTIES AND RESPONSIBILITIES:? Adheres to SYKES policies on ethics and integrity.? This position quickly learns SYKES? processes for screening,interviewing, and processing candidates on behalf of each new client andadapts to changes in the process. Understands the hiring requirementsand performance expectations for each client while strictly adhering tohiring policies. Understands hiring policies are set, must not bemodified and ensures that candidates meets all legal requirements,completes and passes all required tests and that all information isaccurately documented within our applicant tracking system.? Achieve 100% of assigned agent recruiting targets. Recruitshigh-quality candidates in order to meet daily, weekly, and monthlygoals associated with each client hiring goal. Goals can be veryaggressive ranging from 15-75 new hires per week, requiring screening30-200 new applicants per week.? Ability to effectively screen candidates and qualify candidatesfor processing through the full hiring process (50% of recruiting effortis this screening process).? Responsible for conducting efficient and effective groupinterviews, presenting and quickly assessing groups of up to 30candidates to identify candidate?s true desire, motivation andsuitability for an agent or leadership role.? Responsible for ensuring a positive experience for everycandidate by clearly communicating the hiring process and timeframes,providing honest and direct feedback, guidance for future possibilitiesand soliciting referrals from all candidates.? Identify opportunities to improve the current process and shareideas with Manager and team.? Works closely with the operations team to gauge the effectivenessof each class by monitoring a candidate?s progress through training andtheir first 30, 60, 90 days on the job. Quickly diagnose problems andmake recommendations to improve candidate quality and reduce attrition.? Responsible for implementing high-volume sourcing strategies toattract candidates that meet the client?s specifications. Activelysolicit employee referrals and engage in sourcing activities to attractpassive candidates.? Responsible for training Flex Recruiters and manage theirperformance during peak hiring sessions? May assist Recruiting Managers to source, screen, and interviewcandidates for general and administrative positions? Knowledge of searching resume databases (both internal andexternal) for identification of quality candidates as required.? Represent SYKES at community events and job fairs. Mayparticipate in creating awareness by placing posters or distributingfliers at appropriate community locations.? May perform other additional duties and responsibilities asassigned.SUPERVISORY RESPONSIBILITIES None Yes (See "General Management Duties andResponsibilities" addendum)EDUCATION and/or EXPERIENCEBachelor's degree in Human Resources or 5+ years of full life cycleexperience and/or training, within a corporate and/or staffing agencyenvironments, or equivalent combination of education and experience.Completion of AIRS curriculum highly desirable.QUALIFICATIONSTo perform this job successfully, an individual must be able to performeach essential duty satisfactorily. The requirements listed below arerepresentative of the knowledge, skill, and/or ability required.? Advanced knowledge of behavioral based interviews.? Ability to handle heavy volume of recruiting assignments.? Strong expert name generation skills, networking and relationshipbuilding skills.? Experience cold calling into organizations to build out lists ofpotential candidates.? Advanced internet and direct recruiting experience and knowledgef? {List any job-related language, computer, and/or communicationsskills and reasoning ability necessary or helpful to perform the job}? {Specify any unique working conditions of the job, such as travelexpectations, on-call availability, or anything differing from thePhysical Demands listed below.}? {List preferred job-related education and work experiencenecessary to perform the essential duties of the job}? {Specify any job-related licenses and/or certifications preferredfor incumbents performing this job}COMMUNICATION SKILLS:Ability to read, analyze, and interpret general business periodicals,professional journals, corporate procedures/regulations. Ability towrite reports, business correspondence, and procedure manuals. Abilityto effectively present information and respond to questions from groupsof managers, clients, customers, and the general public.REASONING ABILITY:Ability to solve practical problems and deal with a variety of concretevariables in situations where only limited standardization exists.Ability to interpret a variety of instructions furnished in written,oral, diagram, or schedule form.PHYSICAL DEMANDS:The physical demands described here are representative of those thatmust be met by an employee to successfully perform the essentialfunctions of this job. Reasonable accommodations may be made to enableindividuals with disabilities to perform the essential functions.While performing the duties of this job, the employee is regularlyrequired to speak and/or listen. The employee frequently is required tosit. The employee is occasionally required to stand; walk; use hands tofinger, handle, or feel; and reach with hands and arms. The employeemay occasionally lift and/or move up to 25 pounds. Specific visionabilities required by this job include close vision, and ability toadjust focus.SECURITY COMPLIANCE:Employees are required to maintain compliance with SYKES Standards ofConduct (Ethics; Integrity; Safety; Security). Additionally, allemployees worldwide are responsible for being an active participant inthe SYKES Standards of Conduct programs in order to protect SYKES'business operations, facilities, and physical and intellectual propertyand to ensure a safe and secure working environment for all SYKES'employees.ETHICS COMPLIANCE:Sykes Enterprises, Incorporated is firmly committed to conductingbusiness in compliance with the letter and spirit of the law and otheraccepted standards of business conduct as reflected in the company'spolicies. Employees are encouraged to observe the highest standards ofprofessionalism at all times, and are expected to adhere to the SYKESStandards of Conduct for Compliance and Integrity ( SYKESis proud to be an equal employment opportunity and affirmative actionemployer. We strive to treat all applicants and employees with respectand dignity. Our diverse workforce provides many benefits, includingcreativity, variety in approaches to problem solving, and the ability towork effectively in our diverse markets. SYKES is committed toselecting, developing, and rewarding the best person for the job basedon the requirements of the work to be performed and without regard torace, age,


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