Work at Home - Seasonal Customer Service in Work From Home at SYKES JOBS

Date Posted: 10/19/2019

Job Snapshot

Job Description

Looking to earn extra money to pay for holiday bills? Do you have your own desktop computer? this is required for the position as well as a landline telephone. To qualify review the position below then watch your emails there will be some computer testing to ensure your internet and computer meet the needs for our client.

We’re looking for SEASONAL people who enjoy a challenge and thrive in an environment where things are moving very quickly. In this position you will use your empathy, patience and resilient nature to resolve issues. Your goal will be to satisfactorily resolve the customer's need at the end of each interaction. This is a seasonal full time position which could build into more!
Looking to start in November!

We do not HIRE from these States: IL, IA, ME, NH, ND and SD

Most shifts are evening and weekends.
Opportunities for incentives

  • Telephone land line with NO features -
  • Own computer windows 7, 8, 8.1 or 10 only (No MAC's)
  • USB Headset
  • Corded phone and Corded phone headset
  • Stand Alone Monitor

People are our most valuable asset, and we provide world-class training, benefits, and growth opportunities to help you become the best the industry offers.
Primary Responsibilities
•Answer back to back calls and resolving issues
•Build a strong relationship with your customer
•Resolve the problem quickly and ensure situation does not escalate
•Speaking clearly and with empathy in both positive and negative situations
•Resilience◦When you get stressed, are you able to maintain your neutral point of view?
•Administrative Skills◦Are you organized and efficient?

If the answer to these questions is yes, then come find out why SYKESHOME has been the employer of choice for so many people who want to transition their career from the office to their home!


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