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SYKES is committed to the safety and wellbeing of our employees and our communities. In response to the current COVID-19 crisis, we are working with our partners to determine a solution that allows as many current and potential employees as possible to work from home. For those who must remain in an office environment, we are taking every precaution and following the guidance of public health authorities.

Financial Customer Service Agent

Date Posted: 09/19/2020

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Job Description



At SYKES, we help people one caring interaction at a time - that includes you ! Join us as a Customer Service Representative to answer questions, process transactions and assist customers by phone at the Fort Smith location!

You'll shine in this role if you have strong listening skills and enjoy a challenging, fast-paced environment.

During this time of the COVID-19 pandemic, the SYKES Fort Smith Recruiting Team is using video interviewing tools to continue to grow our team, while keeping your health and safety top-of-mind. Apply now to schedule your Virtual interview.

Work with us and you'll enjoy:

* Full-Time Schedule (40 hours/week)
* Starting Base Pay $12.00/hour
* Pay Increase after 60 days to $13.50/hour
* Pay Increase to $15.00/hour after 6 months in production
* Performance bonus (Earn $1.00/hour + in addition to base pay)
* Full benefits package including medical, dental, vision, life insurance and company matched 401(k)
* 100% Paid Training
* Tuition reimbursement program

About SYKES

About SYKES Fort Smith

Location:

4600 Towson Avenue Ste 275 Fort Smith, Arkansas 72901

SYKES Fort Smith is part of a global company with more than 55,000 employees serving major brands you love. Every time we help people answer a question, solve a problem or find a solution we create a meaningful connection and job fulfillment. Our teams become friends and are part of our family . Answer the call! Apply now to start your journey to a new, exciting career with SYKES Fort Smith!

EEO statement

EOE/Veteran/Disabled

Required qualifications, skills and experience

Apply with us, if you possess:

* A high school diploma or GED and are at least 18 years old
* Ability to type 25 wpm
* Strong communications skills (both written & verbal)
* Computer skills
* Previous experience in a customer service role (preferred, but not required)

Start Your SYKES Journey Today

Discover your potential, learn new skills and have fun at work. Apply now to get started!