×

SYKES is committed to the safety and wellbeing of our employees and our communities. In response to the current COVID-19 crisis, we are working with our partners to determine a solution that allows as many current and potential employees as possible to work from home. For those who must remain in an office environment, we are taking every precaution and following the guidance of public health authorities.

Customer Support Agent

Date Posted: 07/02/2020

Job Snapshot

Share this job

Job Description



SYKESHome Work from home with us as a Remote Customer Service Representative to answer questions and provide solutions to customers from the comfort and safety of your own home! We have opportunities available for Seasonal and regular full-time roles. Begin a remote-based career with a team that pioneered work-at-home more than 20 years ago, representing many of the world's leading brands.

To qualify, you'll need a:

* Corded landline phone
* Stand alone monitor
* USB headset

If you're searching for a home-based career with an experienced team to help you succeed, we've got an opportunity for you. Join a trusted leader in building virtual careers, SYKESHome.

Plus, you'll enjoy:

* Full benefits package including medical, dental, life, vision insurance
* Company matched 401 K retirement plan
* Generous paid time off
* Opportunities for advancement

About SYKES

Every time a SYKES customer service representative takes a call they have the chance to help someone answer a question, solve a problem, or find something they need. Helping others, we find meaning in our jobs, while working with people who become friends and who are fun to work with. With supportive, caring leadership, our reps enjoy ongoing career opportunities. Serving clients in an array of businesses, our call reps learn about some of the most exciting and leading industries in today's economy.

EEO statement

COMMITMENT TO ETHICS AND EQUAL EMPLOYMENT OPPORTUNITY: Sykes Enterprises, Incorporated is firmly committed to conducting business in compliance with the letter and spirit of the law and other accepted standards of business conduct as reflected in the company's policies. SYKES is proud to be an equal employment opportunity employer. SYKES is committed to selecting, developing, and rewarding the best person for the job based on the requirements of the work to be performed and without regard to race, age, color, religion, sex, national origin, ancestry, citizenship, disability/handicap, marital status, veteran status, sexual orientation, pregnancy, genetic information, gender identity and expression, or any other basis protected by federal, state or local law. EEO.

Required qualifications, skills and experience

This is the right job for you if you're able to:

* Speak on the phone and use a computer
* Empathize and be friendly with people you've never met
* Use logic and solve problems
* Be part of a team

Desired qualifications, skills and experience

Nice to have (but not required):

* Customer service background
* Experience with financial services, healthcare, technology companies, or something similar

Start Your SYKES Journey Today

Discover your potential, learn new skills and have fun at work. Apply now to get started!