SYKES is committed to the safety and wellbeing of our employees and our communities. In response to the current COVID-19 crisis, we are working with our partners to determine a solution that allows as many current and potential employees as possible to work from home. For those who must remain in an office environment, we are taking every precaution and following the guidance of public health authorities.

Work from Home Customer Support Agent

Date Posted: 03/21/2020

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Job Description

SYKESHome is Hiring! Work from home with us as a:

Remote Customer Service Representative to answer questions and provide solutions to customers from the comfort and safety of your own home! Begin a remote-based career with a team that pioneered work-at-home more than 20 years ago, representing many of the world's leading brands. You'll shine in this role if your idea of the perfect job includes a fast-paced day full of problem-solving and connecting with customers by phone.

If you're searching for a home-based career with an experienced team to help you succeed, we've got an opportunity for you. Join a trusted leader in building virtual careers, SYKESHome.

This opportunity offers:

* The ability to work virtually, from the safety and comfort of your own home office
* Full-Time Schedules (40 hours/week)
* 100% Paid Training

Plus, you'll enjoy:

* Full benefits package including medical, dental, life, vision insurance
* Company matched 401K retirement plan
* Generous paid time off
* Opportunities for advancement


About SYKESHome

Location: Remote (Virtual Job)

SYKESHome provides remote jobs within the footprint of a global company, a team of more than 55,000 employees serving major brands around the world. Recently, SYKESHome was named #8 on the list of the Top 100 Companies for Remote Jobs (to work for) by Flex Jobs!

Working with SYKESHome offers a flexible, commute-free alternate to a traditional job. As a Customer Service Agent, you'll utilize your strong people skills to connect with customers, right from the comforts of your own home. The SYKESHome team believes their people are their most valuable asset and provides world-class training, benefits, and growth opportunities to help their employees become the best in the industry. Work from home with an experienced, trusted leader offering remote opportunities. Apply now!

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Required qualifications, skills and experience

This is the job for you, if you:

* Are a multitasker with the ability to talk and type at the same time
* Can keep your cool and stay positive and connected with customers, even when conversations get difficult
* Go out of your way to help others and enjoy connecting with people
* Are a natural problem-solver and can build relationships with customers over the phone
* Thrive in an independent work environment but also enjoy being a part of a team
* Possess customer service experience (preferred, but not required)
* Have experience in financial services, the healthcare industry or similar (preferred, but not required)

Desired qualifications, skills and experience

* Possess customer service experience (preferred, but not required)
* Have experience in financial services, the healthcare industry or similar (preferred, but not required)

Start Your SYKES Journey Today

Discover your potential, learn new skills and have fun at work. Apply now to get started!