Customer Service Agent

Date Posted: 02/19/2020

Job Snapshot

Job Description

Sykes Enterprises is growing & hiring Customer Service Agents for our site in Boise, Idaho. Come be part of our great culture and growth here in Idaho!

Pay: $12.00 - $14.00 hour

Training: 1 - 9 week(s) paid training

Location:11331 W Chinden Blvd Building 8, Boise, ID 83714

The Details:

* Currently, we have engaging clients on-site.
* We have three different exciting types of clients on-site
* Answering inbound tech/IT questions for home security
* Answering inbound Travel agency questions, booking flights, hotels, or car rentals.
* Inbound web chat support for a phone carrier.

* We are looking for Full-Time, 40 hr per week.
* You will have a dedicated Team Leader supporting you all along the way.
* We have a clear goal, that rings throughout our site, one caring interaction at a time. We are all here to support each other, and make sure we are successful!

So, what's in it for you?

* Insurance benefits are available after 90 days
* 401K and employer contributions
* Paid vacation time
* Tuition reimbursement programs available
* A great environment. We mean it
* Career advancement opportunities

We want you. Really, we do. But here's the catch:

* Have a high school diploma or its equivalent
* Must be at least 18 years or older
* You must pass a background check & drug test


Every time a SYKES customer service representative takes a call they have the chance to help someone answer a question, solve a problem, or find something they need. Helping others, we find meaning in our jobs, while working with people who become friends and who are fun to work with. With supportive, caring leadership, our reps enjoy ongoing career opportunities. Serving clients in an array of businesses, our call reps learn about some of the most exciting and leading industries in today's economy.

EEO statement


Sykes Enterprises, Incorporated is firmly committed to conducting business in compliance with the letter and spirit of the law and other accepted standards of business conduct as reflected in the company's policies. SYKES is proud to be an equal employment opportunity employer. SYKES is committed to selecting, developing, and rewarding the best person for the job based on the requirements of the work to be performed and without regard to race, age, color, religion, sex, national origin, ancestry, citizenship, disability/handicap, marital status, veteran status, sexual orientation, pregnancy, genetic information, gender identity and expression, or any other basis protected by federal, state or local law. EEO.

Start Your SYKES Journey Today

Discover your potential, learn new skills and have fun at work. Apply now to get started!