SYKES is committed to the safety and wellbeing of our employees and our communities. In response to the current COVID-19 crisis, we are working with our partners to determine a solution that allows as many current and potential employees as possible to work from home. For those who must remain in an office environment, we are taking every precaution and following the guidance of public health authorities.

Customer Service Representative

Date Posted: 10/17/2020

Job Snapshot

Share this job

Job Description

Urgently hiring for two different accounts, one is for a Home Security Representative and the other is for our Web Chat client.

Currently, this position has mandatory on-site training and optional work at home after training. Keep in mind, in the future once it's safe, we will all be back in the office.

At SYKES, we help people one caring interaction at a time - that includes you! Join us as a Customer Service Representative for a popular Home Security System. You'll shine in this role utilizing people skills to assist customers. Best of all, you'll work in a fun team environment!

The Position:

Assist Home Security customers with inbound tech & customer service tasks over the phone. Begin your career with us in the Customer Service role with the opportunity to advance into a technical Support position as you grow with us.

Work with us and you'll enjoy:

* Full-Time Schedule (40 hours/week)
* $13 for Home Security
* $14 for web Chat Technician
* 100% Paid Training
* Full benefits package including medical, dental, vision, life insurance, and company-matched 401(k) retirement plan
* Paid time off
* 100% free college tuition program through Ashford University (online) after just one year of employment!


SYKES Boise is part of a global company with more than 55,000 employees serving major brands you love. Every time we help people answer a question, solve a problem or find a solution we create a meaningful connection and job fulfillment. Our teams become friends and are part of our family. Answer the call! Apply now to start your journey to a new, exciting career with SYKES Boise!

EEO statement


Required qualifications, skills and experience

Apply with us, if you possess:

* A high school diploma or GED and are at least 18 years old
* General computer skills including; mobile, chat, email & software
* Excellent communication skills (both written and verbal)

Start Your SYKES Journey Today

Discover your potential, learn new skills and have fun at work. Apply now to get started!