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SYKES is committed to the safety and wellbeing of our employees and our communities. In response to the current COVID-19 crisis, we are working with our partners to determine a solution that allows as many current and potential employees as possible to work from home. For those who must remain in an office environment, we are taking every precaution and following the guidance of public health authorities.

Web Chat Agent

Date Posted: 03/21/2020

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Job Description



Web Chat Agent

SYKES - Boise, ID

$14 an hour

We're still hiring! In this time of uncertainty, the SYKES Job Squad is using our video interviewing tools to continue to interview, while keeping your health and safety top of mind. You'll be able to interview from your own home or wherever it is convenient for you. We'll also be flexible with your start date and location until the SYKES family can safely return to our sites. Get started with your new career and apply now!

Work with us as:

* Web/Online Chat Support Representative for a popular pre-paid phone carrier. You'll shine in this role utilizing your superb typing (35-50 WPM preferred) and people skills to assist customers in an online/chat environment.

We Offer:

Full-Time Schedules (40 hours/week)

Pay: $14 Hour

Training: 3 weeks of PAID training

Our opportunities offer:

Full-Time Schedules (40 hours/week)

Pay: $14.00 hour

Training: 3 Weeks (s) paid training

Plus, you'll enjoy:

* A dedicated Team Leader to support you in your career growth.
* Full benefits package including medical, dental, vision and life insurance
* 401K retirement plan with company match
* Generous paid time off
* 100% free tuition program (after just one year)
* A supportive team-centered environment
* Excellent career advancement opportunities
* This is not a Sales role!

Location:11331 W Chinden Blvd Building 8, Floor 3, Boise, ID 83714

Every time an SYKES Customer Service Representative takes a chat, they are given opportunities to help someone answer a question, solve a problem or find a solution. It is because of this customer connection that our employees find meaning and fulfillment in their jobs. In our dynamic team environment, co-workers become friends and in some cases, just like family.

SYKES Boise provides local jobs within the footprint of a global company, a team of more than 55,000 employees serving major brands around the world. With the support of an experienced leadership team, employees are offered the tools needed to achieve professional goals through numerous career advancement opportunities. So, what are you waiting for? Join the team at SYKES Boise!

Job Type: Full-time

Salary: $14.00 hour

About SYKES

Every time a SYKES customer service representative takes a call they have the chance to help someone answer a question, solve a problem, or find something they need. Helping others, we find meaning in our jobs, while working with people who become friends and who are fun to work with. With supportive, caring leadership, our reps enjoy ongoing career opportunities. Serving clients in an array of businesses, our call reps learn about some of the most exciting and leading industries in today's economy.

EEO statement

COMMITMENT TO ETHICS AND EQUAL EMPLOYMENT OPPORTUNITY:

Sykes Enterprises, Incorporated is firmly committed to conducting business in compliance with the letter and spirit of the law and other accepted standards of business conduct as reflected in the company's policies. SYKES is proud to be an equal employment opportunity employer. SYKES is committed to selecting, developing, and rewarding the best person for the job based on the requirements of the work to be performed and without regard to race, age, color, religion, sex, national origin, ancestry, citizenship, disability/handicap, marital status, veteran status, sexual orientation, pregnancy, genetic information, gender identity and expression, or any other basis protected by federal, state or local law. EEO.

Start Your SYKES Journey Today

Discover your potential, learn new skills and have fun at work. Apply now to get started!