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SYKES is committed to the safety and wellbeing of our employees and our communities. In response to the current COVID-19 crisis, we are working with our partners to determine a solution that allows as many current and potential employees as possible to work from home. For those who must remain in an office environment, we are taking every precaution and following the guidance of public health authorities.

Customer Service/Technical Support

Date Posted: 03/02/2021

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Job Description



At SYKES, we help people one caring interaction at a time - that includes you! SYKES Malvern has immediate opportunities available in two different industries under one roof!

Work with us as a:

1) Customer Service/Technical Support Representative providing technical support via phone for a high-speed satellite broadband services company. If you are tech-savvy, type at least 45 wpm (preferred) and enjoy helping customers solve problems, this is the job for you!

2) Customer Service/Sales Representative to provide useful solutions to customers based on their needs and sell products & services for a popular telecommunications company. If you possess excellent listening skills, type at least 25 wpm (preferred) and enjoy connecting with people, you are the perfect fit for this job!

In this time of uncertainty, the SYKES Job Squad is using video interviewing tools to continue to grow our team, while keeping your health and safety top-of-mind. Now you can interview and train virtually, from the safety and comfort of your own home!

Work with us and you'll enjoy:

  • Full-Time Schedules (40 hours/week)
  • $12.00/hour
  • 100% paid training
  • Full benefits package including medical, dental, vision, life insurance, and company matched 401k retirement plan
  • Paid time off
  • 100% free college tuition program through Ashford University (online) after just one year of employment!


Required qualifications, skills and experience

Apply with us if you have:

  • A high school diploma or GED and are at least 18 years old
  • At least 1 year of customer service or technical support experience


About SYKES

SYKES Malvern is part of a global company with more than 55,000 employees serving major brands you love. Every time we help people answer a question, solve a problem or find a solution we create a meaningful connection and job fulfillment. Our teams become friends and are part of our family. Answer the call! Apply now to start your journey to a new, exciting career with SYKES Malvern!

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Start Your SYKES Journey Today

Discover your potential, learn new skills and have fun at work. Apply now to get started!