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SYKES is committed to the safety and wellbeing of our employees and our communities. In response to the current COVID-19 crisis, we are working with our partners to determine a solution that allows as many current and potential employees as possible to work from home. For those who must remain in an office environment, we are taking every precaution and following the guidance of public health authorities.

Sales and Customer Service Representative

Date Posted: 05/25/2020

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Job Description



At SYKES, we help people one caring interaction at a time - that includes you! Join us as a Customer Sales & Service Representative at our Kingstree location. In this role, you'll manage inbound customer inquiries and recommend new products or services for a major telecommunications company. You'll utilize your superb problem-solving and people skills to assist customers by phone, in a fun team environment.

In this time of uncertainty, the SYKES Job Squad is using telephone interview tools to continue to grow our team, while keeping your health and safety top-of-mind.? Apply now and you can interview from the safety and comfort of your own home! We'll also be flexible with your start date and location until we can safely return to the office.

This opportunity offers:

Full-Time Schedules (40 hours/week)

100% Paid Training

Plus, you'll enjoy:

* Competitive base pay with shift differential
* Pay increases every 6 months
* Monthly performance bonuses
* Full benefits package including medical, dental, life, vision insurance
* Company matched 401K retirement plan
* Generous paid time off
* Opportunities for advancement

About SYKES

Every time a SYKES Customer Service Representative takes a call, they are given opportunities to help someone answer a question, solve a problem or find a solution. It is because of this customer connection that our employees find meaning and fulfilment in their jobs. In our dynamic team environment, co-workers become friends and in some cases, just like family.

SYKES Kingstree provides local jobs within the footprint of a global company, a team of more than 55,000 employees serving major brands around the world. With the support of an experienced leadership team, employees are offered the tools needed to achieve professional goals through numerous career advancement opportunities. So, what are you waiting for? Join the team at SYKES Kingstree!

EEO statement

EOE/Veteran/Disabled

Required qualifications, skills and experience

This is the job for you, if you:

* Are at least 18 years old with a high school diploma or GED
* Are available to work afternoons, evenings or weekend days, if required
* Possess basic computer skills (preferred)
* Can type at least 25 wpm (preferred)
* Thrive in a team environment

Start Your SYKES Journey Today

Discover your potential, learn new skills and have fun at work. Apply now to get started!