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SYKES is committed to the safety and wellbeing of our employees and our communities. In response to the current COVID-19 crisis, we are working with our partners to determine a solution that allows as many current and potential employees as possible to work from home. For those who must remain in an office environment, we are taking every precaution and following the guidance of public health authorities.

Inbound Call Center Representative Morristown, TN

Date Posted: 08/05/2020

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Job Description



At SYKES, we help people one caring interaction at a time - that includes you ! Join us as a Customer Service & Technical Support Agent representing Intuit at the Morristown location! You'll shine in this role if you have a natural problem-solving ability and enjoy connecting with customers. In this position, you'll answer a variety of inbound customer inquiries in support of QuickBooks Online (accounting software). We'll train you to become an expert and you'll share your knowledge by teaching customers how to use the program to its fullest potential. You'll also offer support by trouble-shooting technical issues in a fun team environment.

In this time of uncertainty, the SYKES Job Squad is using video interviewing tools to continue to grow our team, while keeping your health and safety top-of-mind.? Apply now and you can interview virtually, from the safety and comfort of your own home! We'll also be flexible with your start date and location until we can safely return to the office.

Work with us and you'll enjoy:

* Full-time schedules (40 hours/week)
* $12.00/hour + monthly incentive pay
* 100% paid training
* Full benefits package including medical, dental, vision and life insurance
* Company-matched 401(k) retirement plan
* Paid time off
* Tuition reimbursement up to $5,250 annually (after just one year of employment)
* 100% paid college tuition through Ashford University online to earn the degree of your choice (after just one year of employment)

About SYKES

SYKES Morristown is part of a global company with more than 55,000 employees serving major brands you love. Every time we help people answer a question, solve a problem or find a solution we create a meaningful connection and job fulfillment. Our teams become friends and are part of our family . Answer the call! Apply now to start your journey to a new, exciting career with SYKES Morristown!

EEO statement

EOE/Veteran/Disabled

Required qualifications, skills and experience

Apply with us, if you possess:

* At least 18 years old
* A typing speed of at least 30 wpm
* Ability to troubleshoot basic and routine customer issues that are technical in nature
* Excellent communication skills, both written and verbal
* Basic computer skills

Start Your SYKES Journey Today

Discover your potential, learn new skills and have fun at work. Apply now to get started!