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SYKES is committed to the safety and wellbeing of our employees and our communities. In response to the current COVID-19 crisis, we are working with our partners to determine a solution that allows as many current and potential employees as possible to work from home. For those who must remain in an office environment, we are taking every precaution and following the guidance of public health authorities.

Recruiting manager

Date Posted: 05/25/2020

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Job Description



Come and join our SYKES family!

We are looking for a dynamic Recruitment Manager this position will be a leader in the center and work on strategic initiatives to help with recruitment. Working with the key leaders in the organization to help develop staffing models and perform full lifecycle recruiting.

About SYKES

SYKES Enterprise services support the worldwide delivery of quality customer care from our call centers and our large home-based workforce. Our high-performance team manages a challenging array of cloud, web- and- mobile based solutions that integrate a dispersed workforce and multiple clients. Information security, network administration and software development are part of our comprehensive global portfolio. IT professionals with a passion for challenging and meaningful work in a fast-paced industry will find a home and a rewarding career here.

EEO statement

COMMITMENT TO ETHICS AND EQUAL EMPLOYMENT OPPORTUNITY: Sykes Enterprises, Incorporated is firmly committed to conducting business in compliance with the letter and spirit of the law and other accepted standards of business conduct as reflected in the company's policies. SYKES is proud to be an equal employment opportunity employer. SYKES is committed to selecting, developing, and rewarding the best person for the job based on the requirements of the work to be performed and without regard to race, age, color, religion, sex, national origin, ancestry, citizenship, disability/handicap, marital status, veteran status, sexual orientation, pregnancy, genetic information, gender identity and expression, or any other basis protected by federal, state or local law. EEO.

Required qualifications, skills and experience

ESSENTIAL DUTIES AND RESPONSIBILITIES:

* Provides leadership, direction and support for the successful design, implementation, strategic management, and tactical management of all major programs related to employment branding, sourcing, candidate assessment, selection and hiring.
* Tracks and uses key metrics to drive continual improvement regarding recruitment decisions, to ultimately improve the quality of hire.
* Provides personal, "hands-on" involvement, direction, coaching, and support and be accountable for -- all recruiting initiatives.
* Proactively develops candidate pipelines through traditional and innovative sourcing methods, including social media avenues and any emerging technology-based methods.
* Researches and maintains updated database of sourcing and recruiting methods used by successful competitors and other companies involved in recruiting from the same talent pool.

Desired qualifications, skills and experience

EDUCATION and/or EXPERIENCE

* Bachelors degree in Human Resources or 3+ years of full life cycle experience
* Recruitment in Call Center environment desired

Start Your SYKES Journey Today

Discover your potential, learn new skills and have fun at work. Apply now to get started!