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SYKES is committed to the safety and wellbeing of our employees and our communities. In response to the current COVID-19 crisis, we are working with our partners to determine a solution that allows as many current and potential employees as possible to work from home. For those who must remain in an office environment, we are taking every precaution and following the guidance of public health authorities.

IT Specialist

Date Posted: 11/19/2020

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Job Description



At SYKES, we help people one caring interaction at a time - that includes you! Join us as an DVSS Quoting Specialist to support presales activities inclusive of Current Platform (Formerly VRD) and the Legacy/manual quoting & ordering process. You'll shine in this role if you have a passion for technology and possess excellent problem-solving skills. You'll understand all steps involved in the quoting process flow inclusive of the contracting strategy and will collaborate with the Regional Leader on all matters as they relate to new customers or customer enablement.

During this time of the COVID-19 pandemic, the SYKES Fayetteville Recruiting Team is using video interviewing tools to continue to grow our team, while keeping your health and safety top-of-mind. Apply now to schedule your Virtual interview.

Work with us and you'll enjoy:

* Full-Time Schedule (40 hours/week)
* $12.00 hour
* 100% Paid Training
* Full benefits package including medical, dental, vision, life insurance and company matched 401(k) retirement plan
* Paid time off
* 100% free college tuition program through Ashford University (online) after just one year of employment!

About SYKES

About SYKES Fayetteville

Location: 921 Strickland Bridge Road Fayetteville, North Carolina 28314

SYKES Fayetteville is part of a global company with more than 55,000 employees serving major brands you love. Every time we help people answer a question, solve a problem or find a solution we create a meaningful connection and job fulfillment. Our teams become friends and are part of our family . Answer the call! Apply now to start your journey to a new, exciting career with SYKES Fayetteville!

EEO statement

EOE/Veteran/Disabled

Required qualifications, skills and experience

Apply with us, if you possess:

* Bachelor's degree or 2 years of relevant work experience
* Typing speed of 30+ wpm
* Ability to multitask and independently solve complex issues
* Familiarity of WAN technologies (MPLS, Ethernet, TDM)
* General knowledge of networking technologies and the Telcom market
* Previous customer service and/or financial experience in a business to business (B2B) setting (preferred)
* Knowledge of internet connectivity, networking (TCP/IP), web (HTTP) and email (POP/SMTP) protocols & terminology (preferred)

Start Your SYKES Journey Today

Discover your potential, learn new skills and have fun at work. Apply now to get started!