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SYKES is committed to the safety and wellbeing of our employees and our communities. In response to the current COVID-19 crisis, we are working with our partners to determine a solution that allows as many current and potential employees as possible to work from home. For those who must remain in an office environment, we are taking every precaution and following the guidance of public health authorities.

Global Finance Systems Technology Associate

Date Posted: 07/07/2020

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Job Description



COMPANY: Sykes Enterprises, Inc.

LOCATION: 400 Ashley Dr., Suite 3100, Tampa, FL 33602

TITLE: Global Finance Systems Technology Associate

HOURS: Monday to Friday, 8:00 am to 5:00 pm

DUTIES: Adheres to SYKES policies on ethics and integrity.

Responsible for the implementation of strategic financial systems on a global and regional basis.

Responsible as a project team member to assess and document current state, build and map business requirements, develop functional and technical documentation, and deploy proper and efficient solutions within Oracle EBS applications.

Provides Oracle technical expertise for workflow, security roles, interfaces, conversions, customizations, and configuration of modules.

Configures multiple charts of accounts to accommodate in-country statutory requirements within an Oracle multi-ledger setup.

Provides Oracle technical expertise for global localization requirements, which include but are not limited to, Colombia/LATAM, EMEA and China.

Configures and troubleshoots issues with Oracle WebAdi functionality.

Works closely with Oracle Support in identifying need for patches and performing regression testing when patches are deployed.

Provides ad hoc queries and extracts of data using Oracle SQL and PL/SQL.

Coordinate multiple inbound and outbound SFTP processes from/to Oracle, Hyperion, third-party systems and other internal systems.

Oversees multi-lingual capabilities in Oracle.

Guides custom processes within Oracle AGIS module.

Identifies current business process challenges.

Communicates issues, risks, and solutions to the project team and business owners to ensure full awareness across multiple work streams.

Works with local accounting teams on configuration changes, user acceptance testing, end-user training and business process documentation.

Coordinates with local accounting teams in the efforts to cleanse legacy system data, map legacy system data to Oracle and data validation.

Provides support in configuring Expensify expense management system and its integration with Oracle.

Assists in taking care of requests from stakeholders, following the change management process.

Liaises between Global Project Team and key regional users.

About SYKES

SYKES Enterprise services support the worldwide delivery of quality customer care from our call centers and our large home-based workforce. Our high-performance team manages a challenging array of cloud, web- and- mobile based solutions that integrate a dispersed workforce and multiple clients. Information security, network administration and software development are part of our comprehensive global portfolio. IT professionals with a passion for challenging and meaningful work in a fast-paced industry will find a home and a rewarding career here.

EEO statement

COMMITMENT TO ETHICS AND EQUAL EMPLOYMENT OPPORTUNITY: Sykes Enterprises, Incorporated is firmly committed to conducting business in compliance with the letter and spirit of the law and other accepted standards of business conduct as reflected in the company's policies. SYKES is proud to be an equal employment opportunity employer. SYKES is committed to selecting, developing, and rewarding the best person for the job based on the requirements of the work to be performed and without regard to race, age, color, religion, sex, national origin, ancestry, citizenship, disability/handicap, marital status, veteran status, sexual orientation, pregnancy, genetic information, gender identity and expression, or any other basis protected by federal, state or local law. EEO.

Required qualifications, skills and experience

REQUIREMENTS: Bachelor's degree in accounting, finance, or engineering (any discipline).

Eight (8) years of finance, accounting, or related experience.

Eight (8) years of finance, accounting, or related experience must include:

Eight (8) years Oracle EBS functional implementation experience. Five (5) years of experience with complex, international, multi-currency and multi-organization implementations. Five (5) years of experience as a Manager or Team Lead on full cycle Oracle EBS Financials implementations and/or large scale EBS Financials upgrades. Experience must also include: Functional design and configuration; Oracle EBS modules in Release 12 (R12) such as: General Ledger, Sub-ledger Accounting, Fixed Assets, Accounts Receivables, Accounts Payables, Purchasing, Inventory, Cost Management, IExpense, Cash Management, EBTax, Advanced Global Intercompany System (AGIS), or Approvals Management Engine (AME). Accounting and finance principles, including GAAP, SOX compliance, and localizations; Managing project scope, change requests, delivery against defined milestones; mitigate and remediate risk factors and propose solutions based on best practices; Leading resources in defining systems strategy, developing system requirements, designing practical business solutions, optimization and best practice initiatives, testing, training, managing go-live and system cutovers, defining support procedures; Automation capabilities such as Robotics Process Automation (RPA); and experience with Oracle SQL and PL/SQL, Oracle Workflow, Forms, and XML Publisher.

Desired qualifications, skills and experience

CERTIFICATE/LICENSE REQUIREMENT: Certified Oracle Implementation Specialist Certificate

APPLY AT: https://www.sykes.com/careers-opportunities/

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