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SYKES is committed to the safety and wellbeing of our employees and our communities. In response to the current COVID-19 crisis, we are working with our partners to determine a solution that allows as many current and potential employees as possible to work from home. For those who must remain in an office environment, we are taking every precaution and following the guidance of public health authorities.

Technical Support Specialist

Date Posted: 04/13/2021

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Job Description



At SYKES, we help people one caring interaction at a time - that includes you! Join us as a Technical Support Agent for a popular Home Security System. You'll shine in this role utilizing people skills to assist customers. Best of all, you'll work in a fun team environment!

The Position:

Assist Home Security customers with inbound tech inquiries over the phone. Begin your career with us in the Technical Support role with the opportunity to advance into other positions as you grow with us. This is an on-site position, you must be able to travel to Orem, UT daily.

Work with us and you'll enjoy:

• Full-Time Schedule (40 hours/week)

• $13/hr + $.50 raise after 6 month

• 100% Paid Training

• Full benefits package including medical, dental, vision, life insurance and company matched 401(k) retirement plan

• Paid time off

• Tuition reimbursement, up to $5,250 annually

Required qualifications, skills and experience

Apply with us if you possess:

• A high school diploma or GED and are at least 18 years old

• General computer skill

• Excellent communication skill

About SYKES

SYKES Orem is part of a global company with more than 55,000 employees serving major brands you love. Every time we help people answer a question, solve a problem or find a solution we create a meaningful connection and job fulfillment. Our teams become friends and are part of our family. Answer the call! Apply now to start your journey to a new, exciting career with SYKES Orem!

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EOE/Veteran/Disabled

Start Your SYKES Journey Today

Discover your potential, learn new skills and have fun at work. Apply now to get started!