SYKES is committed to the safety and wellbeing of our employees and our communities. In response to the current COVID-19 crisis, we are working with our partners to determine a solution that allows as many current and potential employees as possible to work from home. For those who must remain in an office environment, we are taking every precaution and following the guidance of public health authorities.

Sr Mgr Global HR Project Manager, HR PMO (Virtual/Remote) - Contract

Date Posted: 09/19/2020

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Job Description

At SYKES, we help people one caring interaction at a time, and that starts with YOU!

People are at the center of everything we do, and the Sr. Manager of Global HR Project Management will serve in a key capacity as we begin our HR systems and organizational transformation journey to include new core HR systems and ancillary best in class HR systems. Working virtually, this role willb e responsible for the overall direction, coordination, contract and implementation fo complex HR systems projects under the direction of the global HR PMO

Projects Include:

* HR Transformation communication
* Change Management
* HCM implementation (start to finish)
* Foundational Design
* HR Integration

This is a contract position that will run through December 2020


SYKES a global company with more than 55,000 employees serving major brands you love. Every time we help people answer a question, solve a problem or find a solution we create a meaningful connection and job fulfillment. Our teams become friends and are part of our family. Answer the call! Apply now to start your journey to a new, exciting career with SYKES.


EEO statement

COMMITMENT TO ETHICS AND EQUAL EMPLOYMENT OPPORTUNITY: Sykes Enterprises, Incorporated is firmly committed to conducting business in compliance with the letter and spirit of the law and other accepted standards of business conduct as reflected in the company's policies. SYKES is proud to be an equal employment opportunity employer. SYKES is committed to selecting, developing, and rewarding the best person for the job based on the requirements of the work to be performed and without regard to race, age, color, religion, sex, national origin, ancestry, citizenship, disability/handicap, marital status, veteran status, sexual orientation, pregnancy, genetic information, gender identity and expression, or any other basis protected by federal, state or local law. EEO.

Required qualifications, skills and experience

What you'll do:

* Manage one or more full life-cycle HRIS and/or HR projects including timelines and project plans detailing the implementation process focusing on complex, cross-functional as well as Global HR projects. Develops HR implementation plans in accordance with established project management methodologies, which are well-structured from a process, communications and change management perspective.
* Partners closely with HR leaders, Finance, Operations, and other SYKES functional leaders to analyze and evaluate project
* Identifies pitfalls and potential points of challenge or change aversion. Develops counter strategies to mitigate or minimize potential issues..
* Responsible for planning, budget estimation, risk management, project control and visibility using team and project management tools to ensure objectives/deliverables are met on-time and within budget

Desired qualifications, skills and experience


Bachelor's degree in Human Resources or related field required, advanced degree preferred. Eight plus years of formal project management experience; or equivalent combination of education and experience required. Experience in all functional areas of HR is highly desired.


* Proven success managing global HR and HRIS projects delivering on-time in budget.
* Experience with HR process redesign and CRM
* Ability to build collaborative relationships with Leadership and to influence others
* Excellent general knowledge of HR subject matter to understand the topics, raise issues and remove obstacles
* Strong verbal, written and interpersonal communication skills - experience preparing and delivering management presentations and reports
* Ability to speak effectively before senior leadership, and employees of the organization.
* Ability to manage change and priorities and coordinate/realign project resources as necessary.

* Detail oriented with excellent analytical, planning, and organizational skills.

* Proficiency with Microsoft Office Suite (Word, Excel, Visio, Project) and SharePoint.

Start Your SYKES Journey Today

Discover your potential, learn new skills and have fun at work. Apply now to get started!