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SYKES is committed to the safety and wellbeing of our employees and our communities. In response to the current COVID-19 crisis, we are working with our partners to determine a solution that allows as many current and potential employees as possible to work from home. For those who must remain in an office environment, we are taking every precaution and following the guidance of public health authorities.

Customer Service Agents

Date Posted: 02/09/2021

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Job Description



At SYKES, we help people one caring interaction at a time - that includes you! Join us as a Customer Service Representative at our Langhorne site! You'll shine in this role if you have a passion for connecting with customers and assisting them by providing creative solutions. The best part: you'll work in a fun team environment!

During this time of the COVID-19 pandemic, we're keeping your health and safety top-of-mind. We have implemented the following procedures at our Fayetteville location:
  • Video interviewing tools so you can interview for a job with us right from home!
  • Daily Temp checks and screening when first entering the building
  • Increased hand sanitizer stations and wipes throughout the facility
  • Mask required while moving thru the facility
  • Sick call out and assessment with HR
  • Enhance cleaning daily in the facility, with a concentration on highly touched surfaces
  • Educational videos and signage throughout the facility providing updates and information
  • Day one education session regarding COVID in and outside of the workplace
  • Communication/deep clean/Quarantine process for all positive cases or potential exposure
Work with us and you'll enjoy:

  • Full-time schedules (40 hours/week)
  • Weekends off!
  • $12.00 per hour
  • 100% Paid Training
  • Medical Benefits


Required qualifications, skills and experience

Apply with us, if you possess:

  • A high school diploma or GED and are at least 18 years old
  • Strong problem-solving skills
  • Photography experience preferred but not required
  • Passion for helping people
  • Excellent communication skills (both written and verbal)
  • Type 35 WPM or more
  • Bilingual (English/Spanish) a plus


About SYKES

SYKES Langhorne is part of a global company with more than 55,000 employees serving major brands you love. Every time we help people answer a question, solve a problem or find a solution we create a meaningful connection and job fulfillment. Our teams become friends and are part of our family. Answer the call! Apply now to start your journey to a new, exciting career with SYKES Langhorne!

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Discover your potential, learn new skills and have fun at work. Apply now to get started!