At SYKES, we help people one caring interaction at a time - that includes you! Join us as an Outreach Support Services Representative to manage inbound customer service inquiries at our DeLand location! You'll shine in this role if you at least 1 year of previous customer service experience and a passion for helping people. You'll interact daily with customers via phone to educate and explain the benefits of a new COVID test app and provide technical support, as needed. The best part... you'll work in a fun, team environment at SYKES DeLand!
Work with us and you'll enjoy:
• Full-Time Schedule (40 hours/week)
• 100% Paid Training
• Full benefits package including medical, dental, vision, life insurance and company matched 401(k) retirement plan
• Paid Time Off
• 100% free college tuition program through University of Arizona (online) after just one year of employment!
Required qualifications, skills and experience
Apply with us, if you possess:
• A high school diploma or GED and are at least 18 years old
• Excellent communication skills, both written & verbal
• Minimum of 1-year experience in a call center or customer service environment
• Degree preferred, but not required
• Previous Level 1 Support experience preferred, but not required
About SYKES
About SYKES DeLand
Location: 1398 S Woodland Boulevard DeLand, Florida 32720
SYKES DeLand is part of a global company with more than 55,000 employees serving major brands you love. Every time we help people answer a question, solve a problem or find a solution we create a meaningful connection and job fulfilment. Our teams become friends and are part of our family. Answer the call! Apply now to start your journey to a new, exciting career with SYKES DeLand!
EEO statement
EOE/Veteran/Disabled
