At SYKES, we help people one caring interaction at a time - that includes you! Join us as a Telecommunications Installation Clerk supporting one of our largest Telcom clients at the Fayetteville site! You'll shine in this role if you enjoy connecting with and assisting customers and have a passion for technology. You'll answer inbound customer requests or inquiries concerning service, products, equipment, and report problem areas in a chat environment.
During this time of the COVID-19 pandemic, the SYKES Fayetteville Recruiting Team is using video interviewing tools to continue to grow our team, while keeping your health and safety top-of-mind. Apply now to schedule your Virtual interview.
Work with us and you'll enjoy:
* Full-Time Schedule (40 hours/week)
* Staring $14.25 - $15 an hour
* 100% Paid Training
* Full benefits package including medical, dental, vision, life insurance and company matched 401(k) retirement plan
* Paid time off
* 100% free college tuition program through Ashford University (online) after just one year of employment!
About SYKES
About SYKES Fayetteville
Location: 921 Strickland Bridge Road Fayetteville, North Carolina 28314
SYKES Fayetteville is part of a global company with more than 55,000 employees serving major brands you love. Every time we help people answer a question, solve a problem or find a solution we create a meaningful connection and job fulfilment. Our teams become friends and are part of our family . Answer the call! Apply now to start your journey to a new, exciting career with SYKES Fayetteville!
EEO statement
EOE/Veteran/Disabled.
Required qualifications, skills and experience
Apply with us, if you possess:
* A high school diploma or GED and are at least 18 years old
* Ability to multitask and independently solve complex issues
* At least 1 year of previous call center customer service experience in a chat environment (preferred)
* Basic computer knowledge
Desired qualifications, skills and experience
Any Technical experience and background are a Plus
