SYKES is committed to the safety and wellbeing of our employees and our communities. In response to the current COVID-19 crisis, we are working with our partners to determine a solution that allows as many current and potential employees as possible to work from home. For those who must remain in an office environment, we are taking every precaution and following the guidance of public health authorities.

Sr. Recruiter

Date Posted: 06/09/2021

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Job Description

At SYKES, we help people one caring interaction at a time. Our Talent Acquisition team is looking to add a Recruiter to help with day to day task of sourcing, interviewing, and finding top talent to work at our center. This position is a high-volume fast-paced position that will offer you the opportunity to work with the operations team on staffing needs for the site.

This position is located in the Fayetteville office and is not remote.

?About SYKES Fayetteville

SYKES Fayetteville is part of a global company with more than 55,000 employees serving major brands you love. Every time we help people answer a question, solve a problem or find a solution we create meaningful connections and job fulfillment. Our teams become friends and are part of our family.

Answer the call! Apply now to start your journey to a new, exciting career with SYKES Fayetteville!

Required qualifications, skills and experience

What you'll do:

  • Serves as a partner with operations
  • Understands the hiring requirements and performance expectations for each client while strictly adhering to hiring policies.
  • Understands hiring policies are set, must not be modified, and ensures that candidates meet all legal requirements, completes and passes all required tests and that all information is accurately documented within our applicant tracking system.
  • Achieve 100% of assigned agent recruiting targets. Recruit high-quality candidates in order to meet daily, weekly, and monthly goals associated with each client's hiring goal.
  • Goals can be very aggressive ranging from 15-75 new hires per week, requiring screening 100-200 new applicants per week. Ability to effectively screen candidates and qualify candidates for processing through the full hiring process (50% of recruiting efforts this screening process)
  • Responsible for conducting efficient and effective group interviews, presenting and quickly assessing groups of up to 30 candidates to identify a candidate's true desire, motivation, and suitability for an agent or leadership role
  • Responsible for implementing high-volume sourcing strategies to attract candidates that meet the client's specifications. Actively solicit employee referrals and engage in sourcing activities to attract passive candidates.
  • Knowledge of searching resume databases (both internal and external) for identification of quality candidates as required.? Represent SYKES at community events and job fairs. May participate in creating awareness by placing posters or distributing fliers at appropriate community locations.
  • May perform other additional duties and responsibilities as assigned

Desired qualifications, skills and experience

  • Bachelor's degree in Human Resources or 3+ years of full life cycle experience and/or training, within a corporate and/or staffing agency environments, or equivalent combination of education and experience.


SYKES Enterprise services support the worldwide delivery of quality customer care from our call centers and our large home-based workforce. Our high-performance team manages a challenging array of cloud, web- and- mobile based solutions that integrate a dispersed workforce and multiple clients. Information security, network administration and software development are part of our comprehensive global portfolio. IT professionals with a passion for challenging and meaningful work in a fast-paced industry will find a home and a rewarding career here.

EEO statement

EOE / Veteran / Disabled

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