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SYKES is committed to the safety and wellbeing of our employees and our communities. In response to the current COVID-19 crisis, we are working with our partners to determine a solution that allows as many current and potential employees as possible to work from home. For those who must remain in an office environment, we are taking every precaution and following the guidance of public health authorities.

Internal IT Auditor II

Date Posted: 02/05/2021

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Job Description



GENERAL PURPOSE:

This position will perform internal audit activities with focus on information systems and Sarbanes-Oxley compliance. Work in a "Best in Class" audit function, in compliance with the Internal Audit Charter, which ensures internal controls, investor confidence and professional credibility. Monitor and test internal controls over financial reporting to ensure ongoing compliance with internal control and disclosure control requirements of the Sarbanes-Oxley Act. Perform internal audits and assist in gap analysis and remediation. This position has strong potential for growth and acceptance of additional responsibilities. Great opportunity if you are looking to move into management.

ESSENTIAL DUTIES AND RESPONSIBILITIES:

* Adheres to SYKES policies on ethics and integrity.


* Participates in organizational audit projects, which may include financial, operational, compliance, or information technology audit programs.


* Review process control documentation for compliance with the Committee of Sponsoring Organizations (COSO) framework, and perform internal controls design and effectiveness testing to ensure compliance with the Sarbanes-Oxley Act of 2002.


* Assist in monitoring company-wide self-assessment program for internal controls.


* Be involved in efforts to improve the efficiency and effectiveness of the Company's business processes, in order to improve customer satisfaction or improve profitability.


* Works with the internal audit team members to execute internal audits and Sarbanes-Oxley testing, including business process, financial application and general controls.


* Assist in planning activities and developing audit procedures as aligned with identified audit objectives.


* May lead and direct the work of others.


* Evaluates risks related to a company's technology infrastructure.


* Plans and conducts audits of the organization's information systems and related processes to identify risks impacting integrity, reliability, efficiency, and security of applications, platforms, or procedures.


* Works with management to ensure that internal controls over financial reporting are properly designed and functioning appropriately.


* Assists management with risk assessments regarding internal controls over financial reporting and/or operational audits as appropriate.


* Recommends new or modified procedures or improvement in operational and financial control processes that improve efficiency or compliance, mitigate risk, reduce opportunities for errors and improve reporting reliability.


* Identifies when specialized skills/resources are needed to assess unique and complex technology applications (e.g. new system implementations, application changes, customized reports, etc.).


* Drafts audit reports and maintains records of audit findings.


* Cooperates with independent auditors and provides data in support of external audits as needed.


* May perform other additional duties and responsibilities as assigned.



Required qualifications, skills and experience

EDUCATION and/or EXPERIENCE:

B.S. or B.A. Degree in Accounting and/or information systems related degree, and CPA, CIA and/or CISA certification is required. Minimum of 5 years of relevant experience in the field of auditing, internal controls and financial reporting. Sarbanes- Oxley and IT audit experience/exposure is required.

QUALIFICATIONS

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required.

* Knowledge of general system controls such as change management, logical access security, systems operations monitoring, remote access concepts and business continuity.


* Strong background in compliance, financial, operational and information systems audits.


* Knowledge of audit standards and internal controls.


* Ability to audit operational processes and general and application controls


* Experience working with multi-national companies, including managing requests and coordinating internal audit activities with global locations.


* Experience working with multi-national companies, including managing requests and coordinating internal audit activities with global locations.


* Ability to deliver quality output, work with minimal supervision, and travel independently.


* Innovative and capable of highlighting and documenting key issues.


* Ability to effectively prioritize multiple tasks and work within tight deadlines, getting work done in a non-adversarial manner.


* Strong project management skills and presentation skills.


* Excellent communication and written skills.


* Excellent understanding of financial metrics and reporting.


* Proficient in MS Office Suite (Excel, Word, PowerPoint) and MS Project.


* Free from limitations regarding international travel.


* Ability to read, analyze, and interpret general business periodicals, professional journals, corporate procedures/regulations.


* Ability to write reports, business correspondence, and procedure manuals.


* Ability to effectively present information and respond to questions from groups of managers, clients, customers, and the general public.



PHYSICAL DEMANDS:

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

While performing the duties of this job, the employee is regularly required to speak and listen. The employee frequently is required to sit. The employee is occasionally required to stand; walk; use hands to finger, handle, or feel; and reach with hands and arms. The employee may occasionally lift and/or move up to 25 pounds. Specific vision abilities required by this job include close vision, and ability to adjust focus.

About SYKES

SYKES Enterprise services support the worldwide delivery of quality customer care from our call centers and our large home-based workforce. Our high-performance team manages a challenging array of cloud, web- and- mobile based solutions that integrate a dispersed workforce and multiple clients. Information security, network administration and software development are part of our comprehensive global portfolio. IT professionals with a passion for challenging and meaningful work in a fast-paced industry will find a home and a rewarding career here.

EEO statement

COMMITMENT TO ETHICS AND EQUAL EMPLOYMENT OPPORTUNITY: Sykes Enterprises, Incorporated is firmly committed to conducting business in compliance with the letter and spirit of the law and other accepted standards of business conduct as reflected in the company's policies. SYKES is proud to be an equal employment opportunity employer. SYKES is committed to selecting, developing, and rewarding the best person for the job based on the requirements of the work to be performed and without regard to race, age, color, religion, sex, national origin, ancestry, citizenship, disability/handicap, marital status, veteran status, sexual orientation, pregnancy, genetic information, gender identity and expression, or any other basis protected by federal, state or local law. EEO.

Hiring Group

Corporate Non-Agent

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