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SYKES is committed to the safety and wellbeing of our employees and our communities. In response to the current COVID-19 crisis, we are working with our partners to determine a solution that allows as many current and potential employees as possible to work from home. For those who must remain in an office environment, we are taking every precaution and following the guidance of public health authorities.

Remote Customer Support Agent

Date Posted: 02/24/2021

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Job Description



At SYKES, we help people one caring interaction at a time and that starts with YOU! In fact, 96% of our work at home agents tell us they are very satisfied with SYKES as a place to work. Our agents provide support to customers of some of the world's most well-known brands, right from the safety, comfort, and convenience of their own home.

We offer full and part-time roles. We'll find the best match for you based on your experience and preferences. After applying, you'll complete our video interview where we'll share the details about the role you've been selected for.

Unfortunately we are unable to hire individuals residing in Montana.

Founded in 1977, we are a trusted work from home company. While other companies are learning how to set up virtual work for the first time due to COVID, SYKES has more than 20 years of experience offering 100% virtual work, which benefits our customers and you!

Required qualifications, skills and experience

* Speak on the phone and use a computer
* Empathize and be friendly with people you've never met
* Use logic and solve problems
* Be part of a team

Desired qualifications, skills and experience

* Customer service background
* Experience with financial services, healthcare, technology companies, or something similar

About SYKES

Every time a SYKES customer service representative takes a call they have the chance to help someone answer a question, solve a problem, or find something they need. Helping others, we find meaning in our jobs, while working with people who become friends and who are fun to work with. With supportive, caring leadership, our reps enjoy ongoing career opportunities. Serving clients in an array of businesses, our call reps learn about some of the most exciting and leading industries in today's economy.

EEO statement

COMMITMENT TO ETHICS AND EQUAL EMPLOYMENT OPPORTUNITY: Sykes Enterprises, Incorporated is firmly committed to conducting business in compliance with the letter and spirit of the law and other accepted standards of business conduct as reflected in the company's policies. SYKES is proud to be an equal employment opportunity employer. SYKES is committed to selecting, developing, and rewarding the best person for the job based on the requirements of the work to be performed and without regard to race, age, color, religion, sex, national origin, ancestry, citizenship, disability/handicap, marital status, veteran status, sexual orientation, pregnancy, genetic information, gender identity and expression, or any other basis protected by federal, state or local law. EEO.

Hiring Group

Agent

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