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SYKES is committed to the safety and wellbeing of our employees and our communities. In response to the current COVID-19 crisis, we are working with our partners to determine a solution that allows as many current and potential employees as possible to work from home. For those who must remain in an office environment, we are taking every precaution and following the guidance of public health authorities.

Remote Healthcare Customer Service Representative

Date Posted: 04/16/2021

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Job Description



Remote Healthcare Customer Service Agent

At SYKESHome, we help people one caring interaction at a time - that includes you! As a Healthcare Customer Service Agentfor SYKES, you will provide support to customers right from the safety, comfort, and convenience of your own home. Agents supporting SYKES healthcare clients are empathetic, helpful, and resourceful, and typically have some healthcare industry or related experience.

Founded in 1977, we are a trusted work from home company. While other companies are learning how to set up virtual work for the first time due to COVID, SYKES has more than 20 years of experience offering 100% virtual work, which benefits our customers and you! In fact, 96% of our work at home agents tell us they are very satisfied with SYKES as a place to work.

Work with us and you'll enjoy:

• Full-Time Schedule (40 hours/week)

• 100% Paid Training

• Benefits including medical, dental, life, vision insurance, company matched 401K, and generous paid time off

• Opportunities for advancement and professional development

• Personal benefits of working from home including saving time, money, and the environment

• Computer provided (you will need to provide just the monitor and headset)

Required qualifications, skills and experience

Apply with us, if you possess:

• A high school diploma or GED and are at least 18 years old

• Excellent communication skills, both written & verbal

• Able to navigate multiple screens on a computer while helping customer

• A stand-alone computer monitor, USB corded headset and a quiet, distraction-free home workspace (we'll provide the rest)

About SYKES

About SYKESHome

Location: Remote (Virtual Job)

SYKESHome provides home-based jobs within the footprint of a global company, a team of more than 55,000 employees serving major brands around the world. Recently, SYKESHome was named #8 on the list of the Top 100 Companies for Remote Jobs (to work for) by Flex Jobs. Serving clients in an array of businesses, our call reps learn about some of the most exciting and leading industries in today's economy. So, what are you waiting for? Apply today!


At this time, SYKESHome does not offer employment to individuals located in the following states: Alaska, California, Delaware, Hawaii, Illinois, Louisiana, Maine, Maryland, Massachusetts, Montana, New York, Puerto Rico, Rhode Island, Vermont, Washington and Washington DC.

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EOE/Veteran/Disabled

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