SYKES is committed to the safety and wellbeing of our employees and our communities. In response to the current COVID-19 crisis, we are working with our partners to determine a solution that allows as many current and potential employees as possible to work from home. For those who must remain in an office environment, we are taking every precaution and following the guidance of public health authorities.


Date Posted: 03/12/2021

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Job Description

Why SYKES Digital Services?

Technology is accelerating the speed of disruption. In recent years, organic growth has eluded many long-standing companies, and younger companies are outperforming these more established players. This trend has further accelerated in recent years.

We at SYKES Digital Services envision, design, build, scale, and run complex digital programs. We are not just all talk. With an end-to-end delivery, we ensure that our transformation programs don't fall short of the client's expectations.

Please visit our website atwww.sykes.com/digital

Who are we looking for?

We are seeking a few exceptional experienced Consultants. This is a remotely based role that may require periodic travel.

After initial training, you will work on client assignments across the US, performing the following tasks:
  • Conducting process analysis and design
  • Configuring Robotic Process Automation and associated software tools
  • Becoming an automation expert
  • Driving innovation in our clients
  • Designing target operating models
  • Supporting sales activity
Your career can develop rapidly in multiple directions:
  • Consulting and Strategy
  • Project Management
  • Technical Innovation and Delivery
  • Research and Development
We offer you:
  • Personal growth and training
  • Flexibility to make the difference to SYKES and our clients
  • Entrepreneurial and open company culture
  • 1 on 1 mentorshipand coaching
  • Competitive salary based on your skills andexperience
  • Paid time off
About SYKES Digital Services

SYKES Digital Services (SDS) is a digital transformation specialist, trusted by over 200+ Fortune 500 companies. Transforming how organizations serve their customers, we are focused on automation,digitalself-service, and digital learning. Recognized for rapid time to value and delivering results at scale, we empower clients to outpace disruption and win in a digital world.

SDS has been recognized as a leading firm in this space, gaining recognition from Gartner, as well as Everest and HfS Research. SDS has clients in more than 25 countries in every major industry and works with a roster of leading software providers including Automation Anywhere (AA), Blue Prism, UiPath, NICE Systems, Enate, ABBYY and Pega. In response to changing market trends, the company continues to expand its digital ecosystem of tools to offer expanded solutions for clients. We are a fast-growing, global company focused on recruiting and retaining the best talent in the industry.

Required qualifications, skills and experience


Apply if you fill the following requirements:
  • You have 0-3 years of experience doing consulting or development in a client facing or project related role
  • You have a bachelor's degree in business, information technology, engineering or a related subject
  • You have played with at least one computer language, preferably object-oriented
  • You are naturally curious, constantly questioning the status quo, and wondering how to improve this application process
  • You are a good communicator who has already figured out how this job description could be better
  • You want to use technology to make people's lives better not just to win at Fortnite
  • You have an innate technical acumen and are your parent's go-to person for tech support
  • You are authorized to work in the US
  • You are ambitious, with a good dose of "grit"
  • You are a team player


SYKES Enterprise services support the worldwide delivery of quality customer care from our call centers and our large home-based workforce. Our high-performance team manages a challenging array of cloud, web- and- mobile based solutions that integrate a dispersed workforce and multiple clients. Information security, network administration and software development are part of our comprehensive global portfolio. IT professionals with a passion for challenging and meaningful work in a fast-paced industry will find a home and a rewarding career here.

EEO statement

Commitment to ethics and equal employment opportunity:

Sykes Enterprises, Incorporated is firmly committed to conducting business in compliance with the letter and spirit of the law and other accepted standards of business conduct as reflected in the company's policies. SYKES is proud to be an equal employment opportunity employer. SYKES is committed to selecting, developing, and rewarding the best person for the job based on the requirements of the work to be performed and without regard to race, age, color, religion, sex, creed, national origin, ancestry, citizenship, disability/handicap, marital status, protected veteran status, uniform status, sexual orientation, pregnancy, genetic information, gender identity, and expression, or any other basis protected by federal, state or local law.

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