SYKES is committed to the safety and wellbeing of our employees and our communities. In response to the current COVID-19 crisis, we are working with our partners to determine a solution that allows as many current and potential employees as possible to work from home. For those who must remain in an office environment, we are taking every precaution and following the guidance of public health authorities.

Recruiting Coordinator

Date Posted: 05/14/2021

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Job Description

Sykes - Recruiting Coordinator Role - Coordinate corporate recruiting and selection process to meet the needs of the hiring departments and managers.


- Adherence to SYKES policies on ethics and integrity

- Recruits all positions in the call center.

- Develops plans and timelines to meet client staffing needs.

- Interfaces and strengthens relationships with the HR department, Site Director, and Account Manager to ensure employment needs are addressed in a timely fashion.

- Utilizes resume sourcing techniques and pre-screening abilities to identify potential candidates.

- Responsible for employment advertising (paper and internet), posts positions internally and externally and candidate screening.

- Develops relationships within the community to strengthen the SYKES brand.

- Develops networks with organizations to source for potential candidates.

- Interviews candidates.

- Schedules and coordinates interview times, dates and assessments.

- Identifies the best sourcing methods for respective positions.

- Participates in job fairs, open houses, and recruiting events.

- Negotiates offers and prepares offer letters.

- Performs reference checks, background checks and new hire paperwork.

- Assists in the standardization of recruiting strategies.

Required qualifications, skills and experience


To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

- Must be able to recruit in a fast-paced environment.

- Strong communication and interpersonal skills.

- Discretion and confidentiality required.

- Strong attention to detail, excellent analytical, problem-solving skills, and organizational skills.

- Proven ability to manage multiple tasks and demonstrate flexibility.

- Ability to effectively interact with all levels of management.

- Team player.

Desired qualifications, skills and experience

Excellent Microsoft Suite Skill

Organizational Skill

Scheduling experience


SYKES Enterprise services support the worldwide delivery of quality customer care from our call centers and our large home-based workforce. Our high-performance team manages a challenging array of cloud, web- and- mobile based solutions that integrate a dispersed workforce and multiple clients. Information security, network administration and software development are part of our comprehensive global portfolio. IT professionals with a passion for challenging and meaningful work in a fast-paced industry will find a home and a rewarding career here.

EEO statement

COMMITMENT TO ETHICS AND EQUAL EMPLOYMENT OPPORTUNITY: Sykes Enterprises, Incorporated is firmly committed to conducting business in compliance with the letter and spirit of the law and other accepted standards of business conduct as reflected in the company's policies. SYKES is proud to be an equal employment opportunity employer. SYKES is committed to selecting, developing, and rewarding the best person for the job based on the requirements of the work to be performed and without regard to race, age, color, religion, sex, national origin, ancestry, citizenship, disability/handicap, marital status, veteran status, sexual orientation, pregnancy, genetic information, gender identity and expression, or any other basis protected by federal, state or local law. EEO.

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