SYKES is committed to the safety and wellbeing of our employees and our communities. In response to the current COVID-19 crisis, we are working with our partners to determine a solution that allows as many current and potential employees as possible to work from home. For those who must remain in an office environment, we are taking every precaution and following the guidance of public health authorities.

Bilingual French/English Work from Home Customer Support Agent

Date Posted: 03/29/2021

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Job Description


Required qualifications, skills and experience

Apply with us, if you are:

• Bilingual(Canadian French and English);an excellentwritten and verbalcommunicator who likes to solve problems and connect with people viaphone

• Problem solving, detail-oriented, andexperienced at investigating and resolving complexissue

• Friendly, empathetic, and professional

• Able to navigate multiple screens on a computer while helpingcustomer

• High School Diploma or GED and are at least 18 yearsold

• Able to provide a stand-alone monitor, USB corded headset and a quiet, distraction-free home workspace (we'llprovide the rest!)


SYKESteam of more than 55,000 employees serves some of the world's most recognizable brands by offering end-to-end global customer interaction management solutions. SYKES consistently ranks near the top of the list on the 'Top 100 Companies for Remote Jobs' by Flex Jobs.

SYKESHomedivision is an entirely remote workforce, and offers a flexible, commute-free alternate to atraditional job. TheSYKESHometeam believes their people are their most valuable asset and provides world-class training, benefits, and growth opportunities to help their employees become the best in the industry.

At this time,SYKESHomedoes not offer employment to individuals located in the following states: Alaska, California, Delaware, Hawaii, Illinois, Louisiana, Maine, Maryland, Massachusetts, Montana, New York, Puerto Rico, Rhode Island, Vermont, Washington and Washington DC.

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