Customer Service Agent en DeLand, FL de SYKES JOBS

Fecha de publicación: 11/7/2019

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Be part of a team dedicated to helping Small Businesses succeed in running their business!

Small businesses play a critical role in our communities and fuel the nation’s economy. Imagine all of the small businesses in your life; the local bakery, your favorite restaurant, and the corner market. What would your community be like without them? Unfortunately, the road to success for a small business is paved with challenges, and longevity is not a given. This is where you come in!

Sykes in DeLand is seeking to hire people with a passion for helping small businesses succeed. Sykes customers are small businesses that use QuickBooks to run their business. The Sykes team helps its customers learn how to use QuickBooks to its fullest potential and trouble shoots technical issues. Support topics include how to create an invoice, how to set up payroll and how to reconcile books.

Accountable for recognizing and recommending when there are needs-based up-sell & cross-sell opportunities. Can proactively apply the offering capabilities to the customer situation; recommend additional offerings and speak broadly about all Intuit offerings while also exploring additional details as customer need arises

If you feel like you don’t know much about these topics, no worries. Most of our new hires don’t either and that’s why Sykes offers paid training to teach you how to use QuickBooks and help provide awesome customer support.

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