Work at Home - Seasonal Customer Service en Work From Home de SYKES JOBS

Fecha de publicación: 9/19/2019

Resumen de la oferta

Descripción del trabajo

Looking to earn extra money to pay for holiday bills?


We’re looking for SEASONAL people who enjoy a challenge and thrive in an environment where things are moving very quickly. In this position you will use your empathy, patience and resilient nature to resolve issues. Your goal will be to satisfactorily resolve the customer's need at the end of each interaction.

We do not HIRE from these States: IL, IA, ME, NH, ND and SD

Most shifts are evening and weekends.
Opportunities for incentives


SOME HOME OFFICE REQUIREMENTS:
  • Telephone land line with NO features - Some Programs require a land line
  • Own computer windows 7, 8, 8.1 or 10 only (No MAC's)
  • USB Headset
  • Corded phone and Corded phone headset
  • Stand Alone Monitor - Some programs require a land line

People are our most valuable asset, and we provide world-class training, benefits, and growth opportunities to help you become the best the industry offers.
Primary Responsibilities
•Answer back to back calls and resolving issues
•Build a strong relationship with your customer
•Resolve the problem quickly and ensure situation does not escalate
•Speaking clearly and with empathy in both positive and negative situations
•Resilience◦When you get stressed, are you able to maintain your neutral point of view?
•Administrative Skills◦Are you organized and efficient?

If the answer to these questions is yes, then come find out why SYKESHOME has been the employer of choice for so many people who want to transition their career from the office to their home!

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