Customer Service Representative, Travel Concierge

Date de Publication: 01/06/2021

Résumé de l'offre

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Description de l'offre



At SYKES, we help people one caring interaction at a time - that includes you. Join us as an Elite Travel Consultant representing one of the world's largest travel groups at the DeLand location! You'll shine in this role if you have a passion for and experience in the travel industry. In this role, you'll answer inbound customer requests by phone and chat concerning travel planning to an elite customer base in a fun team environment.

Work with us and you'll enjoy:

• Full-Time Schedule (40 hours per week)

• 100% Paid Training

• Excellent benefits package including: medical, dental, vision, life insurance

• 401K Retirement Plan With Company Match

• Generous Paid time off

• 100% free college tuition program through University of Arizona (online) after just one year of employment!

Required qualifications, skills and experience

Apply with us, if you possess:

• A high school diploma or GED and are at least 18 years old

• Typing speed of 35 wpm

• Strong knowledge of world geography

• GDS experience for service agents (preferred)

• Minimum 1 year of previous call center customer service experience (preferred)

• At least 3 years of previous travel experience (preferred)

• College degree (preferred)

• Bilingual Spanish/English (preferred)

About SYKES

SYKES DeLand is part of a global company with more than 55,000 employees serving major brands you love. Every time we help people answer a question, solve a problem or find a solution we create a meaningful connection and job fulfillment. Our teams become friends and are part of our family . Answer the call! Apply now to start your journey to a new, exciting career with SYKES DeLand!

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EOE/Veteran/Disabled

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