Customer Service Agent

Date de Publication: 07/18/2020

Résumé de l'offre

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Description de l'offre



At SYKES, we help people one caring interaction at a time - that includes you ! Join us as a Premium User Support Specialist to manage inbound customer inquiries and provide technical support at the DeLand location. In this role, you'll represent a major online payment processor that helps fuel online businesses. You'll provide solutions for issuing refunds, tracking payments, integrating customer platforms and answering questions while working in a fun team environment.

In this time of uncertainty, the SYKES Job Squad is using video interviewing tools to continue to grow our team, while keeping your health and safety top-of-mind.? Apply now and you can interview virtually, from the safety and comfort of your own home! We will also set you up to work from home until we can safely return to the office in Deland, FL.

Work with us and you'll enjoy:

* Full-Time Schedule (40 hours/week)
* $12.00 hour
* 100% Paid Training
* Full benefits package including medical, dental, vision, life insurance and company matched 401(k) retirement plan
* Paid time off
* 100% free college tuition program through Ashford University (online) after just one year of employment!

About SYKES

SYKES DeLand is part of a global company with more than 55,000 employees serving major brands you love. Every time we help people answer a question, solve a problem or find a solution we create a meaningful connection and job fulfillment. Our teams become friends and are part of our family . Answer the call! Apply now to start your journey to a new, exciting career with SYKES DeLand!

EEO statement

EOE/Veteran/Disabled

Required qualifications, skills and experience

Apply with us, if you possess:

* A high school diploma or GED and are at least 18 years old
* The ability to troubleshoot basic and routine customer issues that are technical in nature
* Excellent listening & communication skills, both written in verbal
* The ability to connect with customers with empathy & offer helpful solutions

Commencez votre aventure SYKES dès aujourd'hui

Découvrez votre potentiel, acquérez de nouvelles compétences et passez du temps agréable au travail. Postulez dès maintenant pour commencer!