Customer Service/Sales Agent/ Technical Support

Date de Publication: 03/21/2020

Résumé de l'offre

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Description de l'offre

We're still hiring!

In this time of uncertainty, the SYKES Job Squad is using our video interviewing tools to continue to interview, while keeping your health and safety top of mind. You'll be able to interview from your own home or wherever is convenient for you. We'll also be flexible with your start date and location until the SYKES family can safely return to our sites. Get started with your new career and apply now!

Job Description, SYKES Malvern,

SYKES Malvern is hiring Customer Service Representatives in two different industries under one roof! We're searching for passionate people to assist customers one caring interaction at a time.

Work with us as a:

* Customer Service/Technical Support Representative providing technical support via phone for a high-speed satellite broadband services company. If you are tech-savvy and enjoy helping customers solve problems, this is the job for you!
* Customer Service/Sales Representative to provide useful solutions to customers based on their needs and sell products & services for a popular telecommunications company. If you possess excellent listening and problem-solving skills and enjoy connecting with people, you are the perfect fit for this job!

Both of our unique opportunities offer:

Full-Time Schedules (40 hours/week)

Pay: $11.00 - $12.00 hour

100% Paid Training

Plus, you'll enjoy:

* A dedicated Team Leader to support you in your career growth.
* Full benefits package including medical, dental, vision and life insurance
* 401K retirement plan with company match
* Generous paid time off
* Tuition reimbursement program
* A supportive team-centered environment

Apply with us as a Customer Service/Technical Support Representative if you have:

* A high school diploma or GED and are at least 18 years old
* At least 1 year of customer service or technical support experience
* Accurate typing skills of 45 wpm (preferred)

Apply with us as a Customer Service/Sales Representative if you have:

* A high school diploma or GED and are at least 18 years old
* A passion for and ability to meet sales goals
* Accurate typing skills of 25 wpm (preferred)

About SYKES Malvern

Location:1601 Martin Luther King Blvd Malvern, AR 72104

Every time a SYKES Customer Service Representative takes a call, they are given opportunities to help someone answer a question, solve a problem or find a solution. It is because of this customer connection that our employees find meaning and fulfilment in their jobs. In our dynamic team environment, co-workers become friends and in some cases, just like family.

SYKES Malvern provides local jobs within the footprint of a global company, a team of more than 55,000 employees serving major brands around the world. With the support of an experienced leadership team, employees are offered the tools needed to achieve professional goals through numerous career advancement opportunities. So, what are you waiting for? Join the team at SYKES Malvern today! EOE/Veteran/Disabled


Every time a SYKES customer service representative takes a call they have the chance to help someone answer a question, solve a problem, or find something they need. Helping others, we find meaning in our jobs, while working with people who become friends and who are fun to work with. With supportive, caring leadership, our reps enjoy ongoing career opportunities. Serving clients in an array of businesses, our call reps learn about some of the most exciting and leading industries in today's economy.

EEO statement

COMMITMENT TO ETHICS AND EQUAL EMPLOYMENT OPPORTUNITY: Sykes Enterprises, Incorporated is firmly committed to conducting business in compliance with the letter and spirit of the law and other accepted standards of business conduct as reflected in the company's policies. SYKES is proud to be an equal employment opportunity employer. SYKES is committed to selecting, developing, and rewarding the best person for the job based on the requirements of the work to be performed and without regard to race, age, color, religion, sex, national origin, ancestry, citizenship, disability/handicap, marital status, veteran status, sexual orientation, pregnancy, genetic information, gender identity and expression, or any other basis protected by federal, state or local law. EEO.

Desired qualifications, skills and experience

Technical Support Role:

* Strong technical and analytical skills needed.
* Proficient in general computer technical skills; mobile, chat, email and software.

Customer Service/Sales Role

* General knowledge of computer function
* The basic understanding of sales component

Commencez votre aventure SYKES dès aujourd'hui

Découvrez votre potentiel, acquérez de nouvelles compétences et passez du temps agréable au travail. Postulez dès maintenant pour commencer!