Customer Service Agent

Date de Publication: 10/13/2020

Résumé de l'offre

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Description de l'offre



At SYKES, we help people one caring interaction at a time - that includes you! Join us as an Outreach Support Services Representative to manage inbound customer service inquiries at our DeLand location! You'll shine in this role if you at least 1 year of previous customer service experience and a passion for helping people. You'll interact daily with customers via phone to educate and explain the benefits of a new COVID test app and provide technical support, as needed. The best part... you'll work in a fun, team environment at SYKES DeLand!

Work with us and you'll enjoy:

• Full-Time Schedule (40 hours/week)

• 100% Paid Training

• Full benefits package including medical, dental, vision, life insurance and company matched 401(k) retirement plan

• Paid Time Off

• 100% free college tuition program through University of Arizona (online) after just one year of employment!

Required qualifications, skills and experience

Apply with us, if you possess:

• A high school diploma or GED and are at least 18 years old

• Excellent communication skills, both written & verbal

• Minimum of 1-year experience in a call center or customer service environment

• Degree preferred, but not required

• Previous Level 1 Support experience preferred, but not required

About SYKES

About SYKES DeLand

Location: 1398 S Woodland Boulevard DeLand, Florida 32720

SYKES DeLand is part of a global company with more than 55,000 employees serving major brands you love. Every time we help people answer a question, solve a problem or find a solution we create a meaningful connection and job fulfilment. Our teams become friends and are part of our family. Answer the call! Apply now to start your journey to a new, exciting career with SYKES DeLand!

EEO statement

EOE/Veteran/Disabled

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