Systems Engineer - Security (virtual/remote)

Date de Publication: 11/19/2020

Résumé de l'offre

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Description de l'offre

This position is responsible for supporting the planning, design, and implementation of security controls that safeguard and monitor events for Regional systems, Enterprise applications/systems, and Active Directory. They support the execution of scans and security-related tests, perform security logs analytics, and ensure that security controls are in place, operational, and up-to-date.

Essential duties and responsibilities

* Assist in design, implementation, and monitoring of sophisticated infrastructure in a Windows environment with respect to access methods, access time, validation checks, organization, security, documentation, and statistical methods

* Lead all aspects of partner security objectives, protection needs and concerns, security requirements, and associated validation methods

* Review and assess Windows system and Active Directory security requirements and associated verification methods per Risk Management Framework (RMF) standards

* Identify and assess vulnerabilities and susceptibility to life cycle disruptions, hazards, and threats

* Collaborate with SYKES' Security team to help plan and execute security strategy. Collaborative efforts include incident response, Security tool evaluations/recommendations, reporting, and compliance.

* Provide security considerations to advise systems engineering in an effort to reduce errors, flaws, and weakness that may constitute security vulnerability

* Lead all aspects of the development of new systems and the configuration management of existing systems

* Serve as a member of the Enterprise Systems Engineering team and perform technical activities for delivering effective host, network, data, and application security services

* Conduct security audits to ensure appropriate implementation and compliance of SYKES' security posture

* Identify security requirements and provide input to the system design to ensure the proper controls are built-in

* Participate in planning and execution of the system development life cycle of new system cycles

* Report system and Active Directory health to corporate leadership on a continuing basis and advise of vital changes in strategy or operational direction

* Provide a security impact analysis to include change to the overall system risk rating and posture, including impact documentation

* Incident Management Level 3 - Provide security support to include resolution and re-engineering


SYKES Enterprises helps many of the world's leading brands to find, attract, and acquire customers, while also growing their lifetime value by delivering superior service offering solutions that result in better customer experiences and outcomes. With a full complement of lifecycle services -- including digital marketing, sales expertise, customer service, technical support, and much more -- we are uniquely positioned to offer support and expertise at every step of the customer journey.

Our multifaceted IT teams command an exciting array of cloud, web, and mobile-based solutions that connect workforces and clients all across the globe. Many major companies rely on our information security, network administration, and software development abilities to help them stay at the forefront of their respective industries. Joining SYKES means working with passionate, driven, and friendly people, while doing meaningful work in a fast-paced industry where innovation and agility illuminate the path to growth and success.


When you become part of the SYKES family, you'll be surrounded by some of the most caring, respectful, and welcoming people you'll ever meet. You'll also get more than just a paycheck, some of the other perks and benefits include:

? Health, vision, and dental insurance

? Pharmacy and prescription savings program

? Life insurance

? Company match on 401k

? Competitive paid time off structure

? Tuition assistance program

EEO statement

COMMITMENT TO ETHICS AND EQUAL EMPLOYMENT OPPORTUNITY: Sykes Enterprises, Incorporated is firmly committed to conducting business in compliance with the letter and spirit of the law and other accepted standards of business conduct as reflected in the company's policies. SYKES is proud to be an equal employment opportunity employer. SYKES is committed to selecting, developing, and rewarding the best person for the job based on the requirements of the work to be performed and without regard to race, age, color, religion, sex, national origin, ancestry, citizenship, disability/handicap, marital status, veteran status, sexual orientation, pregnancy, genetic information, gender identity and expression, or any other basis protected by federal, state or local law. EEO.

Required qualifications, skills and experience


* Bachelor's degree in Information Technology, Computer Science, or related field

* 5+ years demonstrable experience in information systems security engineering

* Certified Information Systems Security Professional (CISSP) required; further Information Systems Security Engineering Professional (ISSEP) or Microsoft Certified Solutions Expert (MCSE) highly desirable

* Demonstrated knowledge of Systems Administration/Engineering with proficiency in analyzing systems designs with a systems security mentality

* Familiarity with VMWare server and storage products, i.e. ESX, vSAN

* Flexibility (including willingness to be "on-call" after normal working hours)

* Solid understanding of Broadcom AV platforms

* Familiarity with web and reverse proxy solutions, i.e. McAfee MWG, TMG, BlueCoat, Snapt

* Solid understanding of threats and vulnerabilities associated with cloud and on-premise systems security and Computer Network Defense

* Demonstrated ability to work effectively in an ambiguous environment, and with both internal and external IT support teams

* Strong oral and written communications skills

* Strong analytical, problem-solving, and proactive thinking skills

* High level of accuracy and attention to detail when managing and supervising classified IT systems and documentation of system functionality

* Familiarity with Vulnerability Management tools such as ACAS, SCAP, STIG Viewer, Vulnerator or Nessus/Tenable

* Basic to moderate familiarity with Cybersecurity tools such as Splunk, Sumo Logic/Jask and Solarwinds is a plus

* Advanced level familiarity with Cyber Security Regulatory Compliance bodies

* Understanding of how to classify and prioritize the risk of new vulnerabilities based on the operating environment

* Ability to develop and maintain metrics and reports on vulnerability findings and remediation compliance

* Ability to facilitate proactive remediation or mitigation of new vulnerabilities by collecting information from threat and vulnerability feeds, analyzing the impact/applicability to our environment, and communicating applicable vulnerabilities and recommended remediation actions to the impacted programs

* Continuous development of infrastructure and cloud vulnerability expertise to function as domain specialist in multiple technical or business disciplines

* Experienced in conducting and managing functional, integration, usability, load/stress, and performance testing

* Experienced with IT Compliance and Regulatory Standards (PCI, SOX, HIPPA, etc.)

* Travel of up to 10% may be required

Physical demands

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

While performing the duties of this job, the employee is regularly required to speak and listen. The employee frequently is required to sit. The employee is occasionally required to stand; walk; use hands to finger, handle, or feel; and reach with hands and arms. The employee may occasionally lift and/or move up to 25 pounds. Specific vision abilities required by this job include close vision, and ability to adjust focus.

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