Inbound Customer Service and Sales Representative

Date de Publication: 05/05/2021

Résumé de l'offre

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Description de l'offre



At SYKES, we help people one caring interaction at a time - that includes you! Join us as a Remote Inbound Customer Service and Sales Representative supporting one of our largest Telecommunications clients! You'll shine in this role if you enjoy assisting customers and love the challenge of meeting monthly sales goals. You'll answer inbound customer calls concerning service and equipment and will recommend products and solutions to customers right from home! Interview and work virtually!

To apply, you'll need:

High speed, wired internet

Home Computer with Windows or Mac installed to test internet speed (during the interview process) Note: Work computer will be provided, once hired.

You must live within 60 miles of our Fayetteville NC site. If hired, you will be required to commute to this office to pick up your equipment to get set up to work from home.

Work with us and you'll enjoy:

• Full-Time Schedule (40 hours/week)

• $12/hour for 12 weeks, then $13/hour

• 100% Paid Virtual Training

• Full benefits package including medical, dental, vision, life insurance and company matched 401(k) retirement plan

• Paid Time Off

• 100% free college tuition program through Ashford University (online) after just one year of employment!

Required qualifications, skills and experience

Apply with us, if you possess:

• A high school diploma or GED and are at least 18 years old

• 2 years of prior Customer Service experience

• Excellent communication skills, both written & verbal

• General PC knowledge, including experience working with Microsoft Office

• Ability to pass a background check

• Ability to work a flexible schedule including days, nights and weekend

About SYKES

About SYKES Fayetteville

Location: 921 Strickland Bridge Rd Fayetteville, NC 28314

SYKES Fayetteville is part of a global company with more than 55,000 employees serving major brands you love. Every time we help people answer a question, solve a problem or find a solution we create a meaningful connection and job fulfillment. Our teams become friends and are part of our family. Answer the call! Apply now to start your journey to a new, exciting career with SYKES Fayetteville!

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EOE/Veteran/Disabled

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