SYKES Morristown, TN Technical Support Representative

Date de Publication: 04/29/2021

Résumé de l'offre

Share this job

Description de l'offre



At SYKES, we help people one caring interaction at a time - that includes you! Join us as a Technical Support Representative supporting Intuit at the Morristown Tennessee location! You'll shine in this role if you have a natural problem-solving ability and enjoy connecting with customers. In this position, you'll answer a variety of inbound customer inquiries in support of QuickBooks Online (accounting software). We'll train you to become an expert and you'll share your knowledge by teaching customers how to use the program to its fullest potential. You'll also offer support by troubleshooting technical issues in a fun team environment.

In this time of uncertainty, the SYKES Job Squad is using video interviewing tools to continue to grow our team, while keeping your health and safety top-of-mind. Apply now and you can interview virtually, from the safety and comfort of your own home!

Work with us and you'll enjoy:

• Full-time schedules (40 hours/week)

• $12.00/hour starting wage

• 100% paid training

• Full benefits package including medical, dental, vision, and life insurance

• Company-matched 401(k) retirement plan

• Paid time off

• Tuition reimbursement up to $5,250 annually (after just one year of employment)

• 100% paid college tuition through Ashford University online to earn the degree of your choice (after just one year of employment)

Required qualifications, skills and experience

Apply with us, if you possess:

• At least 18 years old

• A typing speed of at least 30 wpm

• Ability to troubleshoot basic and routine customer issues that are technical in nature

• Excellent communication skills, both written and verbal

• Basic computer skill

• Open availability Monday-Friday from 9 AM - 9 PM and Saturday 9 AM - 6 PM

Desired qualifications, skills and experience

A true desire to want to help people

A passion for learning

About SYKES

SYKES Morristown is part of a global company with more than 55,000 employees serving major brands you love. Every time we help people answer a question, solve a problem or find a solution we create a meaningful connection and job fulfillment. Our teams become friends and are part of our family. Answer the call! Apply now to start your journey to a new, exciting career with SYKES Morristown!

EEO statement

EOE/Veteran/Disabled

Commencez votre aventure SYKES dès aujourd'hui

Découvrez votre potentiel, acquérez de nouvelles compétences et passez du temps agréable au travail. Postulez dès maintenant pour commencer!