Fan Happiness Associate - Gametime

Date de Publication: 03/17/2021

Résumé de l'offre

Share this job

Description de l'offre



At SYKES, we help people one caring interaction at a time - that includes you! Join us as a Customer Service Representative (Fan Happiness Associate - Gametime) at our Lakeland location! We're searching for enthusiastic, self-motivated associates to provide exceptional customer support via phone, email, chat, and text. In this role, you will be responsible for ensuring a fast, seamless, and enjoyable ticket purchasing experience for customers. You'll shine in this role if you have a passion for helping people and enjoy working in a fast-paced team environment.

Work with us and you'll enjoy:
  • Full-Time Schedule (40 hours/week)
  • $500 Hiring Bonus after just 60 days of employment!
  • 100% Paid Training
  • Full benefits package including medical, dental, vision, life insurance and company matched 401(k) retirement plan
  • Paid Time Off
  • 100% free college tuition program through University of Arizona, Global Campus, after just one year of employment!


Required qualifications, skills and experience

Apply with us if you possess:
  • A high school diploma or GED and are at least 18 years old
  • Excellent communication skills, both written & verbal
  • General PC knowledge, including experience working with Microsoft Office
  • Ability to support customers via phone, chat, email, and text
  • Must adapt well to change and successfully set and adjust priorities as needed
  • Passionate about providing exceptional customer support and problem solving
  • Effectively adapt communication and style to match the needs of the customer
  • Proactively identify ways to avoid recurrence of customer issues
  • Recommend changes and improvements through our Voice of the Customer processes


About SYKES

Location: 1144 Griffin Road, Lakeland FL

SYKES Lakeland is part of a global company with more than 55,000 employees serving major brands you love. Every time we help people answer a question, solve a problem, or find a solution we create a meaningful connection and job fulfilment. Our teams become friends and are part of our family. Answer the call! Apply now to start your journey to a new, exciting career with SYKES Lakeland!

EEO statement

EOE/Veteran/Disabled

Commencez votre aventure SYKES dès aujourd'hui

Découvrez votre potentiel, acquérez de nouvelles compétences et passez du temps agréable au travail. Postulez dès maintenant pour commencer!