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Date Posted: 06/14/2021

Customer Service Agent Intuit

Job description

At SYKES, we help people one caring interaction at a time - that includes you! Join us as a Technical Support Representative supporting Intuit at the Morristown Tennessee location! You'll shine in this role if you have a natural problem-solving ability and enjoy connecting with customers. In this position, you'll answer a variety of inbound customer inquiries in support of QuickBooks Online (accounting software). We'll train you to become an expert and you'll share your knowledge by teaching customers how to use the program to its fullest potential. You'll also offer support by troubleshooting technical issues in a fun team environment.

We provide all the training you will need to be successful. After our paid training we will then coach and develop your skills to be a Customer Service ROCK STAR.


Work with us and you'll enjoy:

• Full-time schedules (40 hours/week)

• $12.00/hour starting wage

• 100% paid training

• Full benefits package including medical, dental, vision, and life insurance

• Company-matched 401(k) retirement plan

• Paid time off (Starts accruing day one)

• Tuition reimbursement up to $5,250 annually (after just one year of employment)

• 100% paid college tuition through The University of Arizona Global Campus to earn the degree of your choice (after just one year of employment)

Required qualifications, skills and experience

Apply with us, if you possess:
  • At least 18 years old
  • Have customer service or healthcare-related experience (Not required)
  • A typing speed of at least 30 wpm
  • Ability to troubleshoot basic and routine customer issues.
  • Excellent communication skills, both written and verbal
  • Basic computer skills


About SYKES

SYKES Morristown is part of a global company with more than 55,000 employees serving major brands you love. Every time we help people answer a question, solve a problem or find a solution we create a meaningful connection and job fulfillment. Our teams become friends and are part of our family. Answer the call! Apply now to start your journey to a new, exciting career with SYKES Morristown!

EEO statement

EOE/Veteran/Disabled