Your interest in SYKES has come at an exciting time in our history. We're excited to announce that SYKES is now a part of Sitel Group®?, one of the largest global providers of customer experience (CX) products and solutions. As you move forward with your job application, you may see some communications come from Sitel Group as well as SYKES. Join us as a Customer Service Agent answering and solving problems for our Intuit customers. In this role, you will take inbound calls and assist our customers with managing their needs. You will have to navigate several programs, tabs, and windows.
This is a great opportunity for anyone that is transitioning from other lines of work. Applicants MUST BE WITHIN 75 Miles of Morristown, TN
We provide all the training you will need to be successful. After our paid training we will then coach and develop your skills to be a Customer Service ROCK STAR.Work with us and you'll enjoy:
Required qualifications, skills and experienceApply with us, if you possess:
- Part-Time Positions
- $15.00/hour starting wage
- Part-time hours between 10:00 AM and 9:00 PM
- At least 18 years old
- Have customer service or healthcare-related experience (Not required)
- A typing speed of at least 25 wpm
- Ability to troubleshoot basic and routine customer issues.
- Excellent communication skills, both written and verbal
- Basic computer skills
SYKES is now a part of Sitel Group®! As a leading global provider of customer experience (CX) products and solutions, Sitel Group® empowers brands to build stronger relationships with their customers by creating meaningful connections that boost brand value. With 160,000+ people around the globe - working from home or from one of our CX hubs - we securely connect best-loved brands with their customers over 8 million times every day in 50+ languages. Whether digital or voice-based, our solutions deliver a competitive edge across all customer touchpoints. Our award-winning culture is built on 40+ years of industry-leading experience and commitment to improving the employee experience.EEO statement