Your interest in SYKES has come at an exciting time in our history. We're excited to announce that SYKES is now a part of Sitel Group®?, one of the largest global providers of customer experience (CX) products and solutions. As you move forward with your job application, you may see some communications come from Sitel Group as well as SYKES. Join us as a Customer Service & Technical Support Agent representing Intuit at the Wise location!
You'll shine in this role if you have a passion for helping small businesses succeed and enjoy connecting with customers. In this position, you'll assist small business owners by answering a variety of inbound customer inquiries via phone in support of QuickBooks (accounting software). We'll train you to become an expert in QuickBooks and you'll share your knowledge by teaching customers how to use the program to its fullest potential. You'll also offer support by troubleshooting technical issues related to QuickBooks in a fun team environment.
Work with us and you'll enjoy:
• Full-time schedules (40 hours/week)
• $15.00/hour with gradual pay increases up to $17.00/hour
• 100% paid training
• Full benefits package including medical, dental, vision and life insurance
• Company-matched 401(k) retirement plan
• Paid time off
• 100% free college tuition program after one year of employment through the University of Arizona's Global Campus onlineRequired qualifications, skills and experience
Apply with us, if you possess:
• A high school diploma or GED and are at least 18 years old
• Excellent communication skills, both written & verbalAbout SYKES
Every time a SYKES customer service representative takes a call they have the chance to help someone answer a question, solve a problem, or find something they need. Helping others, we find meaning in our jobs, while working with people who become friends and who are fun to work with. With supportive, caring leadership, our reps enjoy ongoing career opportunities. Serving clients in an array of businesses, our call reps learn about some of the most exciting and leading industries in today's economy.EEO statement
COMMITMENT TO ETHICS AND EQUAL EMPLOYMENT OPPORTUNITY: Sykes Enterprises, Incorporated is firmly committed to conducting business in compliance with the letter and spirit of the law and other accepted standards of business conduct as reflected in the company's policies. SYKES is proud to be an equal employment opportunity employer. SYKES is committed to selecting, developing, and rewarding the best person for the job based on the requirements of the work to be performed and without regard to race, age, color, religion, sex, national origin, ancestry, citizenship, disability/handicap, marital status, veteran status, sexual orientation, pregnancy, genetic information, gender identity and expression, or any other basis protected by federal, state or local law. EEO.