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Customer Service Agent in Bloomsburg, PA at SYKES JOBS

Date Posted: 12/4/2018

Job Snapshot

Job Description

SYKES in Bloomsburg, PA is seeking to hire people with a passion for helping people one caring interaction at a time. On the SYKES Customer Service Call Center team, you’ll learn all about our customers’ wants, needs, and interests before connecting them to products and solutions that make it all possible. At SYKES, we put our customers first and strive to ensure each and every call provides a fantastic customer experience. We truly enjoy helping people, and know you do too!
You might have driven past our building near Route 11 and wondered what we do.

Our call center is looking for charismatic people with excellent phone and communication skills for a career in a fun, high energy and interactive environment. This call center is a low pressure, no rebuttal environment and no cold calling/telemarketing! All schedules are full-time and offer great hours! This is a team environment where we are training and development focused. If you want to be part of something special, this is it! No employee to employee competition, just teamwork.
Come join our goal-oriented culture where everyone shares a vision and we promote helping each other achieve their goals.

Our ideal customer service candidate is awesome at the following:

  • A passion to help those in need; Customer Service Excellence
  • Strong desire to help and take ownership on seeing things through
  • Curious, with a desire to always learn more, including strong problem-solving skills
  • Ability to work as a team member, as well as independently with minimal supervision
  • Effectively communicates, both written and verbally
  • Troubleshoot basic and routine customer service issues that can be technical in nature
  • Ability to multi-task and adapt to changes quickly
  • Dependable and flexible to rotate shifts, as needed
  • High school diploma or GED is required, and you must be at least 18 years of age

Nice to have (but not required):

  • Customer service background
  • Understanding of a call center environment
  • Experience with financial services, healthcare, technology companies, or something similar

SYKES offers you:

  • Health benefits
  • Career advancement opportunities / Promotion from within
  • 401K
  • Fun team environment
  • And more!

SYKES Enterprises provides support to Fortune 500 companies and we operate worldwide. To get to know us a little better, click here.

Not the job for you? You probably have friends or family who might be interested, so please feel free to send them the link to this job opportunity!

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