Sr. Recruiter in Sumter, SC at SYKES JOBS

Date Posted: 11/7/2019

Job Snapshot

Job Description

Job Title: Sr. Recruiter (Non-Agent)

This position is responsible for executing the established recruiting process to ensure SYKES is attracting top talent. This role partners with the Sr. Leaders to understand requirements of the position specific to the program, recruits quality talent to meet aggressive agent hiring requirements and is responsible for implementing sourcing strategies and actively build relationships within the community to provide new sources of quality candidates.

  • Adheres to SYKES policies on ethics and integrity.
  • Understands the hiring requirements and performance expectations for each client while strictly adhering hiring policies.
  • Understands hiring policies are set, must not be modified and ensures that candidates meet all legal requirements, completes and passes all required tests and that all information is accurately documented within our applicant tracking system.
  • Achieve 100% of assigned agent recruiting targets.
  • Recruit high-quality candidates in order to meet daily, weekly, and monthly goals associated with each client hiring goal. Goals can be very aggressive ranging from 15-75 new hires per week, requiring screening30-200 new applicants per week.
  • Ability to effectively screen candidates and qualify candidates for processing through the full hiring process (50% of recruiting efforts in this screening process).
  • Responsible for conducting efficient and effective group interviews, presenting and quickly assessing groups of up to 30 candidates to identify a candidate's true desire, motivation, and suitability for an agent or leadership role
  • Responsible for ensuring a positive experience for every candidate by clearly communicating the hiring process and timeframes, providing honest and direct feedback, guidance for future


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